Children's Residential Care Worker – Response Services in Wigton

Make a lasting impact in a young person's life. Join New Reflexions' specialist Children's Residential Care Worker – Response Services team in Cumbria, supporting children and young people through short-term, therapeutic residential placements. At New Reflexions, we believe every child deserves the opportunity to feel safe, valued and supported to achieve their full potential. Through our integrated care, education and therapeutic services, we help children who have experienced trauma build resilience, confidence and brighter futures.

Our Children's Residential Service provides therapeutic placements for young people with complex emotional and behavioural needs. Our Response Services offer short-term, activity-based placements designed to provide stability, assessment and positive experiences during times of need. Working within a well-established staff team and supportive and consistent management team.

If you enjoy working outdoors and are passionate about making a difference to the lives of vulnerable children, we'd love to hear from you.

Salary: £33,522 - £34,320 per annum (overtime available)*

Working Pattern: Full-time, based on a 3-on / 6-off rolling rota including sleep-ins. Our services operate 365 days a year.

About the Role

As a Children's Residential Care Worker within our Response Services, you will:

• Provide therapeutic care and support to children and young people (up to 18 years old) in short-term residential placements.
• Help young people feel safe, respected and supported while promoting positive relationships and emotional wellbeing.
• Deliver engaging outdoor and activity-based experiences that build confidence, resilience and independence.
• Work alongside our clinical, education and care teams to support individual care plans and positive outcomes.
• Support young people with daily routines, education, life skills and recreational activities.
• Maintain accurate records and contribute to a safe, nurturing residential environment.
• Work as part of a dedicated team on a 3-on / 6-off rota including sleep-ins.

Whether you're experienced in residential childcare or looking to begin a rewarding career, we'll provide all the training and support you need to succeed.

Full Training and Support

All new colleagues receive a fully paid two-week, face-to-face induction programme covering essential skills including:

• Therapeutic approaches
• Safeguarding
• First Aid Level 3
• Behaviour support
• Company policies and procedures

Following induction, you'll complete shadow shifts, meet your team, attend house meetings and receive ongoing support from experienced managers to help you settle into your role.

Benefits

At New Reflexions, we invest in our people by offering:

• Opportunities to progress your career
• Fully funded QCF Level 3 and Level 5 Diploma in Residential Childcare (following successful completion of probation)
• Fully paid two-week induction training
• First Aid Level 3 qualification
• MIAS mountain biking qualification
• RLSS water safety award
• Two day outdoor first aid course
• The opportunity to undertake NGB recognised awards to benefit the children.
• Free access to five holiday homes across the UK in Borth, Tenby, Morecambe, Ayr and Clarach Bay
• Fully funded compliance checks and DBS Update Service
• Employee Assistance Programme, including support for immediate family members and access to face-to-face counselling
• Blue Light Card and Bright Exchange employee discounts
• Refer a Friend Scheme – earn £500 per successful referral or £1,000 for qualified referrals
• Cycle to Work Scheme
• Competitive workplace pension
• Access to our Training Hub with over 800 CPD-accredited care-specific learning modules
• External clinical supervision
• Enhanced pay (time and a half) for hours worked on designated key dates

Essential Requirements

To be successful, you'll need:

• A full UK manual driving licence
• Access to your own vehicle
• A genuine passion for supporting children and young people
• The ability to travel to rural work locations across Cumbria
• Flexibility to work the 3-on / 6-off rota including sleep-ins

Estimated salary is based on a daytime hourly rate of £13.45–£13.70 (depending on qualifications), with sleep-ins paid at £40–£42 per sleep.

Safeguarding

The post holder has responsibility for adhering to New Reflexions' Safeguarding and Child Protection Procedures. New Reflexions is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete our safer recruitment process, including an Enhanced DBS check, as this role involves regulated activity. This post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions Order 1975). Please note that New Reflexions does not use agency staff within its residential services and is unable to offer sponsorship for this role.