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- Tasks: Support clients and pets as a Client Care Nurse in a vibrant veterinary environment.
- Company: Join a leading veterinary group dedicated to animal care and employee wellbeing.
- Benefits: Enjoy 6.6 weeks annual leave, private medical insurance, and a £550 CPD allowance.
- Other info: Work in beautiful Brighton with great transport links and a mix of town and outdoor life.
- Why this job: Make a real difference in animal care while enjoying a supportive team culture.
- Qualifications: Must be RCVS registered with excellent communication skills and 3+ years of experience.
The predicted salary is between 25000 - 35000 £ per year.
Brighton & Hove - Full Time role available. Competitive salary up to £31,200.
Exciting, full-time role available working primarily at our main hospital site and potential occasional cover for our 2 smaller sites. We are looking for a Client Care Nurse. Your role will involve a high level of presence on reception, including supporting reception triage emergency cases and responding to client queries. You will be responsible for dispensing prescriptions, occasional nurse consults and being the main point of communication between reception, hospital and referrals. Co-ordination is key to this role so organisational skills are a must.
Our Brighton Clinic is based within our flagship hospital in central Brighton. The clinic provides a comprehensive range of general practice veterinary services including medicine, surgery, radiography, CT, ultrasound and dentistry along with the support of nursing clinics - all bolstered by excellent hospital facilities. Patients of our Brighton clinic can also benefit from the on-site support of Brighton Veterinary Referrals if additional expertise is required. Our beautiful Peacehaven Clinic delivers advanced general practice services to clients on the coast, but clients also benefit from the skill sets and facilities available at the Brighton hospital if required.
We hope to find a nurse who is passionate about animal and client care as well as wanting to be part of a team. You must be eligible to be registered with the RCVS, preferred 3+ years qualified and it is essential that you have excellent communication skills. We are seeking a Registered Nurse who is competent in all routine surgeries and ideally more complex ones too, although there is support available to develop.
Working hours will include 40 hours over 5 days (9-5) per week, including weekends and bank holidays on rotation.
Why join us? Exciting opportunity to be a part of IVC Evidensia at our main referral hospital. The varied locations provide opportunity to learn how both small and larger practices function and create an extensive network within the industry. You will come into contact with many specialists and be an essential team player in providing great care and service to our clients. We are a 5 minute walk from the train station and a 20 minute walk into central Brighton. The area is perfect if you enjoy a mix of vibrant town life with a beautiful countryside and outdoor activities on your doorstep.
About the team and culture: We consider wellbeing a priority as well as working together to create a good work-life balance. This enables us to provide excellent and friendly care to our clients, many of whom have been with the practice for several decades. We have an exceptionally supportive team in place, and if you choose us as your next place to work, your well-being and happiness at work is our top priority.
Because our employees matter: We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do.
Benefits:
- Work‑life balance: 6.6 weeks annual leave; increasing holiday allowance based on length of service; your birthday as a paid day off
- Wellbeing: Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay; Private Medical Insurance; Cycle to Work scheme; Initiatives focused on employee wellbeing, including discounted gym membership; Non‑accidental injury support
- Development: £550 CPD allowance with 15 hours paid leave pro rata; Learning and development opportunities via the IVC Evidensia Academy; Access to Vetlexicon - our online encyclopaedia provider; All our Vets & Nurses can apply for research funding; Infection Prevention and Control Programme; Quality Improvement Programme
- Professional Memberships: VDS cover; RCVS fees
- Additional: Pawsome Benefits - reward gateway giving discounts and cashback with 100’s of retailers; Pension 5% Employee/3% Employer; Discounted staff pet care
Up to £31,200 per annum DOE.
Client Care Nurse - Small Animal in Lewes employer: New Priory Vets Brighton
Contact Detail:
New Priory Vets Brighton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Nurse - Small Animal in Lewes
✨Tip Number 1
Get to know the company! Research IVC Evidensia and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about animal welfare and client service.
✨Tip Number 2
Practice your communication skills! As a Client Care Nurse, you'll be the bridge between clients and the medical team. Role-play common scenarios with friends or family to boost your confidence in handling queries and emergencies.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. We want to see that you can juggle responsibilities like a pro, especially when it comes to triaging emergency cases.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Client Care Nurse - Small Animal in Lewes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Care Nurse role. Highlight your communication skills and any relevant nursing experience, especially in small animal care.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about animal care and how you can contribute to our team. Share specific examples of your past experiences that align with the job description.
Showcase Your Organisational Skills: Since coordination is key for this role, mention any experiences where you successfully managed multiple tasks or worked under pressure. This will show us you can handle the demands of the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at New Priory Vets Brighton
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Client Care Nurse. Familiarise yourself with the key tasks like triaging emergency cases and dispensing prescriptions. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Communication Skills
Since excellent communication is essential for this position, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about situations where you resolved queries or coordinated care, as these will highlight your suitability for the role.
✨Demonstrate Organisational Skills
Given that coordination is key, be ready to discuss how you manage multiple tasks efficiently. You could share specific strategies or tools you use to stay organised, especially in a busy environment like a veterinary clinic.
✨Express Your Passion for Animal Care
Let your enthusiasm for animal and client care shine through during the interview. Share personal stories or experiences that reflect your commitment to providing excellent care, as this will resonate well with the interviewers and show that you're a great fit for their team.