At a Glance
- Tasks: Keep our hotel sparkling clean and ensure guest comfort in public areas and rooms.
- Company: Join Luxury Family Hotels, a welcoming and fun workplace in the New Forest.
- Benefits: Earn £12.71 per hour, enjoy generous service charge, and great perks like discounts and extra holiday.
- Other info: Flexible shifts with opportunities for extra hours and a supportive team culture.
- Why this job: Make a real difference in guest experiences while working in a beautiful environment.
- Qualifications: No experience needed; just bring your passion for hospitality and a keen eye for detail.
The predicted salary is between 12.71 - 12.71 £ per hour.
Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits
Are you passionate about ensuring guest comfort and maintaining impeccable standards of cleanliness? New Park Manor, part of the Luxury Family Hotels collection, is seeking a diligent and dedicated public area cleaner/room attendant. We pride ourselves on providing exceptional service and a welcoming atmosphere for our guests.
This will be a dual role covering public area cleaning and room attending to make a combined 16 hour position:
- 10 hours per week across 2 fixed shifts on Wednesdays and Saturdays - public area cleaning
- 6 hour shift - room attending - with opportunities for additional shifts throughout the week depending on business levels and operational needs.
Key responsibilities:
- Clean and maintain all public areas of the hotel, including lounges, restrooms, and other communal spaces.
- Ensure all surfaces are dusted, polished, and free of debris.
- Vacuum, sweep, and mop floors as needed to maintain cleanliness standards.
- Monitor and replenish supplies such as soap, paper towels, and toilet paper.
- Report any maintenance issues or damages to the appropriate department and uphold health and safety regulations at all times.
To succeed in this role, we are looking for someone who has:
- Previous cleaning or housekeeping experience is desirable but not essential, as full training will be provided.
- Charisma, an engaging personality with a passion for hospitality, providing great service to our guests.
- A keen eye for detail, working to tight timeframes and enjoy a physical job role.
- Ability to interact with all guests and ability to have fun and engage with our younger guests.
- Excellent time management and communication skills.
Why work with us?
- Training and development is central to life at LFH, it’s something we truly value.
- An extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- Paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH?
Part of the Luxury Family Hotel Group, New Park Manor is located in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, relax in the spa and gives the opportunity for guests to reconnect with nature and each other.
We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be! Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Public Area Attendant/Room Attendant in Brockenhurst employer: New Park Manor Hotel
New Park Manor is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With a focus on leadership in hospitality, team members benefit from ongoing training and growth opportunities in a stunning New Forest location, making it an ideal place for those passionate about delivering premium service in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Attendant/Room Attendant in Brockenhurst
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like New Park Manor Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to New Park Manor Hotel
Don't be shy about reaching out to New Park Manor Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Public Area Attendant/Room Attendant in Brockenhurst
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about New Park Manor Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at New Park Manor Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
