Bank Staff (Care & Support) – Erdington B23

Bank Staff (Care & Support) – Erdington B23

Location: Beech House, Erdington B23

Hours: zero hours contract

Salary: £12.75 per hour

New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.

Our properties offer a 24-hour service; providing front-line care and support to vulnerable adults, some of whom have a sensory impairment as well as other physical and learning disabilities, and complex needs.

We are looking to expand the Bank Staff register at our property, Beech House, based in Erdington, with experienced care workers. The role of Bank Staff is to provide cover for permanent staffing during times of absence, holidays, or sickness.

We seek enthusiastic and motivated individuals with a positive, can-do attitude, who can build effective relationships with the people we support, their families, and colleagues.

The successful candidate will have excellent communication skills, both verbal and written, and demonstrate a caring, compassionate nature alongside a strong work ethic. They must be able to work effectively as part of a team while also being confident and capable when lone working. The ability to remain flexible, proactive, and person-centred in their approach is essential.

You should have at least 2 year’s experience in a similar care and support worker role. Duties include providing personal care, administering medication, support with person-centred planning, assisting with activities and shopping, support with meal preparation, and domestic tasks where required. Part of the role is to assist in maintaining accurate records and documentation, assisting in maintaining the security of the building and adhering to all policies and procedures of the Organisation. You should be flexible, caring, and have a genuine willingness to undertake further training as and when required.

Our properties have 7-day rolling rota’s covering early, late, and sleep-in shifts; 8am-3pm (early shift), or 3pm-10pm (late shift), and 10pm-8am (sleep-in shift) on weekdays, weekends, and bank holidays, where appropriate.

Please note, successful applicants will be required to provide an enhanced DBS certificate, together with evidence of their Right to Work in the UK.

Closing Date: 07/10/2026

Interviews: Telephone interviews will take place on 15/10/2026. If successful, a second face-to-face interview will be arranged on 22/10/2026 in Erdington.

New Outlook is a Disability Confident employer.

If you need job information in a different format (eg large print) or help with your application please call us on 0121 602 6518.

An interview is guaranteed to anyone with a disability whose application meets the minimum criteria (ie required qualifications, skills and/or experience) for the post.