At a Glance
- Tasks: Be the welcoming face of our school and support daily operations.
- Company: Join a vibrant school community dedicated to student success.
- Benefits: Term-time hours, friendly environment, and potential job share options.
- Other info: Great opportunity for those who love working with young people.
- Why this job: Make a positive impact on students' lives every day.
- Qualifications: Friendly, organised, and confident in communication with all ages.
The predicted salary is between 32243 - 39408 £ per year.
We are looking for an excellent Receptionist to join our administrative team.
This is a busy, varied and highly visible role at the heart of the school, with significant daily contact with our students as well as parents, staff, visitors and members of the wider community.
Enjoying working with young people and being able to build positive, professional relationships with them is therefore an essential part of the role.
As well as being the welcoming face of New Mills School, our receptionist plays an important part in supporting the smooth running of each school day and reinforcing our expectations for students.
This includes welcoming students who arrive late to school, ensuring that they are registered and directed appropriately, checking uniform and supporting our expectations around punctuality and readiness to learn.
The successful candidate will need to combine warmth and approachability with the confidence to uphold school expectations consistently and positively.
The postholder will also take responsibility for the day-to-day management of the reception area, including welcoming and managing visitors to the site, operating the main switchboard, communicating with parents and other stakeholders, managing incoming and outgoing post, and undertaking a range of administrative duties.
We are looking for someone who is friendly, professional and organised, and who genuinely enjoys working with young people.
You will be confident communicating with students and adults from all walks of life, have a strong customer-service approach and be able to use your initiative, manage competing demands and remain calm under pressure.
Above all, you will be a strong team player who understands that working in a school is about much more than completing a set of administrative tasks.
Every member of staff contributes to our culture and to the experience our students have each day.
We are looking for someone who will take pride in being part of that.
The working hours are Monday to Thursday, 8.00am-4.00pm, and Friday, 8.00am-3.30pm, term time only.
We would be willing to consider a job share for the right candidates; please make this clear on your application form.
We are looking for someone who is friendly, professional and organised, and who genuinely enjoys working with young people.
You will be confident communicating with students and adults from all walks of life, have a strong customer-service approach and be able to use your initiative, manage competing demands and remain calm under pressure.
Above all, you will be a strong team player who understands that working in a school is about much more than completing a set of administrative tasks.
Every member of staff contributes to our culture and to the experience our students have each day.
We are looking for someone who will take pride in being part of that.
The working hours are Monday to Thursday, 8.00am-4.00pm, and Friday, 8.00am-3.30pm, term time only.
We would be willing to consider a job share for the right candidates; please make this clear on your application form.
#J-18808-Ljbffr
Receptionist employer: New Mills School
New Mills School is an exceptional employer that values the contributions of every staff member in creating a positive and supportive environment for students. With a strong emphasis on teamwork, professional development, and a welcoming culture, our school offers a unique opportunity to make a meaningful impact in the lives of young people. Located in a vibrant community, we provide flexible working arrangements and a commitment to work-life balance, making it an ideal place for those who are passionate about education and student welfare.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at New Mills School. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like New Mills School before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to New Mills School:Your cover letter is your chance to shine! Tell us why you want to work at New Mills School specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at New Mills School!
How to prepare for a job interview at New Mills School
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
