At a Glance
- Tasks: Engage with customers and provide top-notch support via live chat and social media.
- Company: Join a fast-growing online fitness platform passionate about health and wellness.
- Benefits: Earn £15.00 per hour with flexible hybrid working options.
- Why this job: Make a real difference in customer experiences while working in the health and fitness industry.
- Qualifications: Experience in health and fitness, strong communication skills, and a proactive attitude.
- Other info: Great opportunity for career growth in a supportive and inclusive environment.
The predicted salary is between 13 - 16 £ per hour.
Join to apply for the Temporary Online Customer Services expert role at NEW MEDIA CONCEPT SP. z o.o.
Location: Hybrid
Salary: £15.00 per hour
Contract: Temporary ongoing
Are you passionate about health and fitness? Do you have experience working in the health and fitness industry? Have you studied nutrition or worked with fitness-related businesses? Do you have hobbies or a strong interest in health and wellness?
About The Role
Our client, a fast-growing online fitness platform, is seeking a Temporary Online Customer Service Assistant to join their team. You'll play a key role in engaging with customers, answering inquiries, and ensuring an outstanding user experience.
What You’ll Be Doing
- Providing timely and professional customer support via live chat on the company website and social media platforms.
- Responding to customer inquiries, offering guidance, and resolving issues efficiently.
- Sharing information about fitness programs and promotional offers.
- Ensuring all communication maintains a high standard of grammar and accuracy.
- Going the extra mile to create a positive and supportive customer experience.
Key Requirements
- Previous experience in the health and fitness industry (this is essential).
- Strong written communication skills with excellent grammar and attention to detail.
- Confident in handling diverse customer inquiries with professionalism.
- Flexible availability between 8:00 AM - 7:00 PM.
- A team player with a proactive and customer-first attitude.
If you meet the above criteria and are available to work the required hours, apply now!
Temporary Online Customer Services expert employer: NEW MEDIA CONCEPT SP. z o.o.
Contact Detail:
NEW MEDIA CONCEPT SP. z o.o. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Online Customer Services expert
✨Tip Number 1
Get to know the company before your interview! Check out their website and social media to understand their vibe and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you think on your feet when dealing with real customer inquiries.
✨Tip Number 3
Don’t forget to highlight your passion for health and fitness during the interview! Share your experiences and interests in the industry, as this will resonate with the hiring team and show that you’re a great fit for the role.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus it shows that you’re proactive. Make sure to follow up after applying to express your enthusiasm for the position!
We think you need these skills to ace Temporary Online Customer Services expert
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for health and fitness in your application. We want to see that you genuinely care about the industry and can connect with our customers on that level.
Nail the Details: Pay close attention to your written communication. We’re looking for strong grammar and clarity, so double-check your application for any typos or errors before hitting send!
Tailor Your Experience: When describing your previous experience, focus on roles that relate to customer service in the health and fitness sector. We want to see how your background makes you a great fit for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at NEW MEDIA CONCEPT SP. z o.o.
✨Know Your Stuff
Make sure you brush up on your knowledge of health and fitness. Familiarise yourself with common customer inquiries related to fitness programs and nutrition. This will help you answer questions confidently and show that you're genuinely interested in the industry.
✨Practice Your Communication Skills
Since strong written communication is key for this role, practice responding to potential customer inquiries. You could even ask a friend to role-play as a customer. Focus on being clear, concise, and maintaining a friendly tone.
✨Show Your Passion
During the interview, let your enthusiasm for health and wellness shine through. Share your personal experiences or hobbies related to fitness. This will help you connect with the interviewer and demonstrate that you’re a great fit for their team.
✨Be Ready for Flexibility
The job requires flexible availability, so be prepared to discuss your schedule. Highlight your willingness to adapt and work during the required hours. This shows that you’re committed and ready to meet the needs of the business.