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- Tasks: Lead and inspire a team to create an amazing shopping experience for customers.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style.
- Benefits: Enjoy 40% staff discount, performance bonuses, and access to exclusive discounts.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Previous store or deputy management experience and a passion for fashion.
- Other info: Flexible working patterns and a commitment to inclusion and diversity.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Whitehaven Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You will have the opportunity to make a significant impact on our customers' shopping experience. In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
In your role as a store manager, you will be at the forefront of creating a customer-obsessed atmosphere that prioritises excellent service and unique shopping experiences. Your genuine approach will help customers express their individuality, personality, and style through fashion, making each visit to the store memorable.
You have previous store/deputy management experience.
You identify yourself as a New Look brand adorer.
Commercial acumen.
Exceptional organisational skills to handle inventory management, stock control, and order replenishment efficiently.
You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We’re all about celebrating our success, so we have a performance-related retail management bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. We celebrate inclusion and diversity in everything we do. We pride ourselves on being a flexible employer, our colleagues work a range of patterns.
Retail Shops Manager in Whitehaven employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shops Manager in Whitehaven
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and culture. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re genuinely interested and ready to embody that customer-obsessed spirit.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what they love about working at New Look. This insider info can give you an edge in interviews and help you tailor your approach.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past management experience where you’ve demonstrated commerciality, collaboration, and resilience. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates directly from us. Let’s get you that Store Manager position!
We think you need these skills to ace Retail Shops Manager in Whitehaven
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for the New Look brand shine through! Share why you adore our style and how you can help others express their individuality through fashion.
Be Customer Obsessed: Make sure to highlight your customer service experience. We want to see how you've created memorable shopping experiences in the past and how you plan to do the same at New Look!
Demonstrate Your Leadership Skills: As a Store Manager, you'll be leading a team, so don’t forget to showcase your previous management experience. Talk about how you've inspired and developed your team to achieve great results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with New Look!
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current offerings. Familiarise yourself with their mission to inspire That New Look Feeling and think about how you can embody this in your role as a Store Manager.
✨Showcase Your Customer Obsession
Prepare examples of how you've created a customer-focused atmosphere in previous roles. Think about specific instances where your actions led to improved customer satisfaction or sales, and be ready to share these stories during the interview.
✨Demonstrate Commercial Acumen
Be ready to discuss how you’ve previously identified opportunities that impacted KPIs and sales. Bring along any relevant data or metrics from your past experiences that highlight your ability to drive results and manage inventory effectively.
✨Emphasise Team Leadership Skills
As a Store Manager, leading a team is crucial. Prepare to talk about your leadership style and how you’ve motivated and developed your team in the past. Share specific strategies you’ve used to foster collaboration and resilience among team members.