At a Glance
- Tasks: Lead a vibrant team to create an unforgettable shopping experience for customers.
- Company: Join a feel-good fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy 40% staff discount, profit-related bonuses, and flexible working patterns.
- Other info: We celebrate diversity and offer training for your career growth.
- Why this job: Shape the future of fashion while inspiring a passionate team.
- Qualifications: Previous management experience and a love for fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK
We’re the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
As our Lakeside Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!
You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
What’s in it for you
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Profit related bonus scheme
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
- Spread the cost of your commute with interest‑free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Deputy Manager - Lakeside in West Thurrock employer: New Look
At New Look, we pride ourselves on being a feel-good fashion brand that not only makes style accessible but also fosters a vibrant and inclusive work culture. As a Deputy Manager at our Lakeside store, you'll enjoy a generous 40% staff discount, access to a private healthcare scheme, and numerous opportunities for personal and professional growth. Join us in creating an unforgettable shopping experience while being part of a team that values collaboration, resilience, and fun.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Lakeside in West Thurrock
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and style. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate, but a true fan ready to lead the team!
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve inspired a team or turned around a tough situation. We want to hear how you’ve played to win in the past, so have those examples ready to share during your chat.
✨Tip Number 3
Show off your customer obsession! Prepare to discuss how you’ve gone above and beyond for customers in previous roles. We love candidates who can create that unforgettable shopping experience, so let us know how you’ve done it before!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in our stores – so get that application in!
We think you need these skills to ace Deputy Manager - Lakeside in West Thurrock
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! We want to see how you connect with our brand and how you can inspire others to express their unique style.
Highlight Your Leadership Skills:As a Deputy Manager, you'll be leading a team, so make sure to showcase your previous management experience. Share specific examples of how you've motivated and developed your team in the past.
Be Customer Obsessed:We’re all about delivering an exceptional shopping experience. In your application, mention how you've gone above and beyond for customers in previous roles. This will show us that you truly understand our values.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in the New Look brand. Familiarise yourself with their values, recent campaigns, and what makes them stand out in the fashion industry. This will not only show your passion but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven sales. Highlight how you can create a customer-obsessed atmosphere while having fun!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and commercial acumen. Think of scenarios related to inventory management, customer service challenges, or team dynamics. Practising your responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, upcoming store initiatives, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
