Style & Customer Experience Advisor in Taunton

Style & Customer Experience Advisor in Taunton

Taunton Full-Time 20000 - 25000 £ / year (est.) No working from home possible
New Look

At a Glance

  • Tasks: Create an amazing shopping experience and inspire customers with the latest fashion trends.
  • Company: Join New Look, a feel-good fashion brand with over 55 years of experience.
  • Benefits: Flexible working patterns, training opportunities, and a supportive team culture.
  • Other info: Inclusive culture that values diversity and personal development.
  • Why this job: Be a fashion ambassador and help customers express their unique style.
  • Qualifications: Passion for fashion and excellent customer service skills.

The predicted salary is between 20000 - 25000 £ per year.

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

About the Role:

As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return to us again and again! You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve this by being an ambassador for the brand on the shop floor, putting our customers at the heart of everything you do.

About you:

Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style. You will be passionate about service and creating a relaxed, friendly and customer focused experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor-made development plans from our Online Academy training and support from your Store Manager.

Just one more thing:

We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role... apply anyway, we’d love to hear from you!

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Style & Customer Experience Advisor in Taunton employer: New Look

At New Look, we are not just a fashion retailer; we are a community that thrives on creativity, inclusivity, and personal growth. Our commitment to providing a supportive work environment is reflected in our tailored development plans and flexible working patterns, ensuring that every team member can shine in their role while delivering exceptional customer experiences. Join us in making fashion accessible and fun, where your unique style and passion for service will be celebrated and rewarded.

New Look

Contact Details:

New Look Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Style & Customer Experience Advisor in Taunton

Tip Number 1

Get to know the brand inside out! Familiarise yourself with New Look's values and latest trends. This way, when you walk into that interview, you can show off your passion for the brand and how you can contribute to creating that ultimate shopping experience.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to inspire others with their style. Confidence is key!

Tip Number 3

Dress to impress! Show off your personal style during the interview. Remember, you're applying for a role where fashion is at the forefront, so let your outfit reflect your understanding of trends and your unique flair.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail, which is super important for us at New Look.

We think you need these skills to ace Style & Customer Experience Advisor in Taunton

Customer Service Skills
Sales Skills
Fashion Knowledge
Trend Awareness
Communication Skills
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Style:When you're writing your application, let your personality shine through! We want to see how you express your unique style and passion for fashion. Don't be afraid to share your thoughts on trends and how you can inspire our customers.

Customer-Centric Approach:Remember, we’re all about putting the customer first! In your application, highlight any experiences where you've gone above and beyond for customers. This will show us that you truly understand our values and are ready to create that ultimate shopping experience.

Keep It Simple:Make sure your CV is in a simple format like Microsoft Word. This helps us process your application smoothly. A clean and clear layout makes it easier for us to see your skills and experiences at a glance!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at New Look

Know the Brand Inside Out

Before your interview, make sure you’re familiar with New Look’s values and mission. Understand their commitment to customer service and how they aim to create a fun shopping experience. This will help you align your answers with what they’re looking for.

Show Off Your Style Savvy

As a Style & Customer Experience Advisor, your personal style matters! Be prepared to discuss your fashion inspirations and how you can help customers express their unique styles. Bring examples of trends you love and how you would recommend them to customers.

Demonstrate Your Customer Focus

Think of specific examples where you’ve gone above and beyond for a customer in the past. Whether it’s resolving an issue or creating a memorable shopping experience, showcasing your passion for customer service will resonate well with the interviewers.

Ask Thoughtful Questions

Prepare some questions that show your interest in the role and the company culture. Ask about their training programmes or how they support employee development. This not only shows you’re keen but also helps you gauge if New Look is the right fit for you.