We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Omagh Store Manager, you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience, and customer obsession. We are a flexible employer, supporting a healthy work-life balance while empowering you to bring your best self to work. Our goal is to create a stylish and welcoming store that celebrates individuality for our customers and our team alike.
Our store is a destination for trendsetters seeking the latest fashion must-haves, and we believe that flexibility helps our people thrive in delivering exceptional service.
The Role
In your high street store, you will guide your team to create a customer-obsessed atmosphere where everyone feels valued and supported. We embrace flexible working, offering 32 hour contract sizes to suit different lifestyles and commitments—because we know that life is not one-size-fits-all.
You will bring a genuine passion for creating a shopping experience that helps customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!.
You will be fully accountable for your store’s performance while having the freedom to approach challenges creatively. By working alongside your Territory Leader and Visual Coach, you will continually identify opportunities to improve KPI’s, customer service, team development, and overall sales—ensuring that we are always playing to win, together.
About you
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks …
Being part of the New Look Team means you get access to a great range of benefits & perks …
👗 You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
💰 Plan for your retirement while you work with our contributory private pension scheme.
💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
👩🏻⚕ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
🚲 Do your bit for the environment and save money with our Cycle2Work scheme.
👩 👩 👧 👦 All employees are covered by our life assurance policy from day one.
❤ We\'re proud to partner with the Retail Trust and Fashion & Textile Children\'s Trust
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\'re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Flexible Contract in Nottingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like New Look, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like New Look!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at New Look, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at New Look and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show New Look that you’re ready to jump in and contribute right away!
How to prepare for a job interview at New Look
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
