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- Tasks: Lead a team to create an amazing shopping experience for customers.
- Company: Join New Look, a fun fashion brand with over 55 years of style history.
- Benefits: Enjoy 40% off for you and loved ones, plus exclusive discounts and perks.
- Why this job: Shape the future of fashion while inspiring a passionate team in a vibrant environment.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: Flexible working patterns available; we celebrate diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
We\’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we\’re New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we\’re customer-obsessed and we work as one.
It\’s a busy and exciting time for the brand and we\’re on the hunt for a Store Manager to join our growing Andover team.
The Store:
As our Andover Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed.
You\’ll have the opportunity to make a significant impact on our customers\’ shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don\’t miss this chance to shape the future of fashion.
The Role:
In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI\’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI\’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
Being part of the New Look Team means you get access to a great range of benefits & perks …
You\’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
Plan for your retirement while you work with our contributory private pension scheme.
We\’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
Do your bit for the environment and save money with our Cycle2Work scheme.
All employees are covered by our life assurance policy from day one.
We\’re proud to partner with the Retail Trust and Fashion & Textile Children\’s Trust
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We\’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
Store Manager - Andover employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Andover
✨Tip Number 1
Familiarise yourself with New Look's values and culture. When you understand what drives the brand, you can align your leadership style and customer service approach to reflect their ethos, which will impress during interviews.
✨Tip Number 2
Showcase your previous management experience by preparing specific examples of how you've led teams to exceed KPIs. Be ready to discuss your strategies for motivating staff and enhancing customer experiences.
✨Tip Number 3
Research the Andover store's performance metrics and recent trends in the local market. This knowledge will help you demonstrate your commercial acumen and readiness to make an immediate impact.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Store Manager - Andover
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs, especially their focus on being customer-obsessed and collaborative.
Tailor Your CV: Make sure your CV reflects your previous store or deputy management experience. Emphasise your track record in leading teams, exceeding KPIs, and your commercial acumen.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and how you can inspire a team to create a customer-focused atmosphere. Use specific examples from your past experiences that demonstrate your leadership skills.
Follow Application Guidelines: Ensure your CV is in a simple format, like Microsoft Word, as specified. Double-check that all required documents are included and that your application is submitted through our website for a smooth process.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand. Share your personal experiences with the brand and how it resonates with you. This will show that you genuinely care about the products and the customer experience.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired your team, improved performance, or resolved conflicts. This will showcase your ability to create a collaborative and motivated atmosphere.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with the KPIs relevant to retail management. Be ready to discuss how you've previously met or exceeded these targets. This shows that you have the commercial acumen needed to drive store performance.
✨Emphasise Customer Obsession
Prepare to talk about how you prioritise customer service in your management style. Share examples of how you've created a customer-focused environment and improved the shopping experience. This aligns perfectly with New Look's values.
