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- Tasks: Lead a vibrant team to create an unforgettable shopping experience for customers.
- Company: Join New Look, a fun fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy a 40% staff discount and perks for friends and family, plus training for career growth.
- Why this job: Shape the future of fashion while inspiring a team and having fun in a dynamic environment.
- Qualifications: Previous large store management experience and a passion for fashion are essential.
- Other info: Be part of a supportive team that values collaboration and customer obsession.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we\’re New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It\’s a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Belfast Victoria Square team.
The Store:
As our Belfast Victoria Square Store Manager you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed.
You\’ll have the opportunity to make a significant impact on our customers\’ shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don\’t miss this chance to shape the future of fashion.
The Role:
In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous large store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks …
Being part of the New Look Team means you get access to a great range of benefits & perks …
You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
Store Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with New Look's values and culture. Understanding their commitment to being customer-obsessed and playing to win will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired your team to exceed KPIs or improve customer service.
✨Tip Number 3
Research the latest fashion trends and how they relate to New Look's offerings. Being knowledgeable about current styles will demonstrate your passion for the brand and your ability to connect with customers.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs, especially focusing on being customer-obsessed and playing to win.
Tailor Your CV: Make sure your CV reflects your previous management experience, particularly in large stores. Emphasise your track record of leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the New Look brand. Mention specific examples of how you've created a positive shopping experience in the past.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led a team. Discuss your communication skills and how you've fostered a collaborative environment, as this is key for the Store Manager position.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand and fashion in general. Share your personal style journey and how you connect with the brand's values, especially the idea of helping customers express their individuality.
✨Highlight Leadership Experience
Be prepared to discuss your previous management roles and how you've successfully led teams. Use specific examples to illustrate your ability to inspire and motivate others, as well as how you've tackled challenges in a retail environment.
✨Emphasise Customer Obsession
Since the role is customer-focused, be ready to talk about how you've prioritised customer service in past positions. Share stories that showcase your commitment to creating exceptional shopping experiences and how you’ve exceeded customer expectations.
✨Demonstrate Commercial Acumen
Discuss your understanding of key performance indicators (KPIs) and how you've used data to drive sales and improve store performance. Be specific about strategies you've implemented to boost sales and manage inventory effectively.
