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- Tasks: Lead a vibrant team to create an unforgettable shopping experience.
- Company: Join New Look, a fun fashion brand with over 55 years of style history.
- Benefits: Enjoy a 40% staff discount and perks for friends and family.
- Why this job: Shape the future of fashion while inspiring a passionate team.
- Qualifications: Previous management experience and a love for fashion are essential.
- Other info: Be part of a supportive culture focused on development and success.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we\’re New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It\’s a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Belfast Victoria Square team.
The Store
As our Belfast Victoria Square Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.
The Role
In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
In our shopping centre store, our goal is to lead a team that embodies a customer-obsessed culture. We\’ll work together to craft an authentic shopping experience that empowers our customers to express their individuality, personality, and unique style through fashion. Will foster a team environment where we support each other, celebrate our successes, and continuously strive to deliver outstanding results—all while having fun and creating memorable moments for our customers along the way!
About you
- You have previous large store management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Good understand of P and L and compliance reporting
- Excellent communication and interpersonal skills.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks …
B eing part of the New Look Team means you get access to a great range of benefits & perks …
👗 You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
💰 Plan for you retirement while you work with our contributory private pension scheme.
💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
🚲 Do your bit for the environment and save money with our Cycle2Work scheme.
👩 👩 👧 👦 All employees are covered by our life assurance policy from day one.
❤ We\’re proud to partner with the Retail Trust and Fashion & Textile Children\’s Trust
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
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Store Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with New Look's values and culture. Understanding their commitment to being customer-obsessed and playing to win will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired your team to achieve targets or improve customer experiences.
✨Tip Number 3
Research the latest fashion trends and how they relate to New Look's offerings. Being knowledgeable about current styles will demonstrate your passion for the brand and your ability to connect with customers.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs, especially focusing on being customer-obsessed and playing to win.
Tailor Your CV: Ensure your CV reflects your previous management experience, particularly in large stores. Emphasise your track record of leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the New Look brand. Mention specific examples of how you've created a positive shopping experience in past roles.
Showcase Your Leadership Skills: In your application, provide examples of how you've inspired and developed teams in previous positions. Highlight your communication skills and ability to create a collaborative atmosphere.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand and fashion in general. Share your personal style journey and how you connect with the brand's values of individuality and customer obsession.
✨Highlight Leadership Experience
Be prepared to discuss your previous management roles and how you've successfully led teams. Use specific examples to illustrate your ability to inspire and motivate others, as well as how you've achieved KPIs in past positions.
✨Demonstrate Customer Focus
Since the role is heavily centred around creating a customer-obsessed atmosphere, come equipped with examples of how you've enhanced customer experiences in previous roles. Show that you understand the importance of customer service in retail.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and commercial acumen. Think about challenges you've faced in store management and how you overcame them, particularly in relation to team dynamics and sales performance.