At a Glance
- Tasks: Lead and inspire a team to create an amazing shopping experience.
- Company: Join New Look, a fashion brand with a rich history and a passion for style.
- Benefits: Enjoy 40% staff discount, monthly vouchers, pension scheme, and flexible working patterns.
- Why this job: Shape the future of fashion while developing your leadership skills in a fun environment.
- Qualifications: Previous large store management experience and strong leadership skills required.
- Other info: Flexible working patterns available; we value your work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we’re New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It’s a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Uxbridge team.
The Store: As our Uxbridge Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers’ shopping experience, not just in the Brighton store. Take the reins, inspire both teams of fashion enthusiasts, and create an unforgettable shopping journey. Don’t miss this chance to shape the future of fashion.
The Role: In your shopping centre store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in delivering a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way! You will be fully accountable for both stores’ performance, working alongside your Territory Leader, Visual Coach, and Management team to continually identify opportunities impacting KPIs, customer service, team development, and overall sales – so that we are playing to win!
About you: You have previous large store management experience. You identify yourself as a New Look brand adorer. You have a history of delivering and exceeding KPIs and key objectives. You possess commercial acumen and excellent communication and interpersonal skills to engage with customers and provide exceptional service. You have exceptional organizational skills to handle inventory management. You demonstrate strong leadership skills and the ability to motivate and develop a large team. Multi-site management experience is also beneficial.
Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritize development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:
- 40% staff discount
- Monthly 25% off privilege vouchers for family and friends to enjoy
- Season ticket loans
- Pension - A contributory private pension scheme
- Virtual GP access
We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Store Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their customer-obsessed approach will help you align your leadership style with what they are looking for in a Store Manager.
✨Tip Number 2
Showcase your previous experience in large store management by preparing specific examples of how you've exceeded KPIs and developed your team. This will demonstrate your commercial acumen and leadership skills effectively.
✨Tip Number 3
Network with current or former employees of New Look, especially those in management roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss how you would create a customer-obsessed atmosphere in the store. Think about strategies you could implement to enhance the shopping experience and engage your team in delivering exceptional service.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight your passion for fashion and how you embody their customer-obsessed approach in your application.
Tailor Your CV: Ensure your CV reflects your previous large store management experience and showcases your ability to exceed KPIs. Use specific examples that demonstrate your commercial acumen and leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention how you can inspire and lead a team to create a unique shopping experience.
Showcase Your Team Development Skills: In your application, emphasise your experience in motivating and developing teams. Provide examples of how you've successfully managed multi-site operations and improved team performance.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand and the fashion industry. Share your personal experiences with the brand and how you keep up with the latest trends. This will show your genuine interest and alignment with the company's values.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss specific instances where you motivated your team to exceed KPIs or improve customer service. This will showcase your ability to inspire and develop others, which is key for this position.
✨Emphasise Customer Obsession
Since the role requires creating a customer-obsessed atmosphere, be ready to discuss how you've prioritised customer experience in past positions. Share strategies you've implemented to enhance customer satisfaction and loyalty, demonstrating that you understand the importance of putting customers first.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and commercial acumen. Think about challenges you've faced in store management and how you overcame them. This preparation will help you articulate your thought process and decision-making skills effectively.