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- Tasks: Lead a dynamic team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a feel-good fashion brand with over 55 years of history in the UK.
- Benefits: Enjoy a generous staff discount, private pension, healthcare plan, and flexible work options.
- Why this job: Be part of a fun, inclusive environment while making a real impact on customer satisfaction.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: Great opportunities for personal development and career growth await you!
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we\’re New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It\’s a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Castlepoint team.
The Store:
As our Castlepoint Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed.
You\’ll have the opportunity to make a significant impact on our customers\’ shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don\’t miss this chance to shape the future of fashion.
The Role:
In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
In your role as a store manager, you will be at the forefront of creating a customer-obsessed atmosphere that prioritises excellent service and unique shopping experiences. Your genuine approach will help customers express their individuality, personality, and style through fashion, making each visit to the store memorable.
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks …
Being part of the New Look Team means you get access to a great range of benefits & perks …
👗 You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
💰 Plan for your retirement while you work with our contributory private pension scheme.
💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
👩🏻⚕️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
🚲 Do your bit for the environment and save money with our Cycle2Work scheme.
👩 👩 👧 👦 All employees are covered by our life assurance policy from day one.
❤ We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
Store Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out New Look's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team to success or tackled challenges. This will help you shine during the interview and demonstrate your experience in managing a team effectively.
✨Tip Number 3
Show off your customer obsession! Be ready to discuss how you've gone above and beyond for customers in the past. This aligns perfectly with New Look's focus on creating a customer-obsessed atmosphere in-store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the New Look family right from the start!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for the New Look brand shine through! Share why you adore our style and how it resonates with your personal fashion sense. This will help us see your genuine enthusiasm for the role.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired and developed teams in the past, and how you plan to create that customer-obsessed atmosphere we value.
Be Results-Driven: We’re all about delivering results, so don’t shy away from mentioning your track record with KPIs and sales targets. Use specific examples to demonstrate how you've exceeded objectives in previous roles – this will really catch our eye!
Keep It Simple and Clear: Make sure your CV is in a simple format as mentioned in the job description. A clear and concise application helps us process your information smoothly. And remember, applying through our website is the best way to get your application in front of us!
How to prepare for a job interview at New Look
✨Know Your Brand
Before the interview, dive deep into New Look's values and products. Familiarise yourself with their latest collections and understand what makes them a feel-good fashion brand. This will help you connect your passion for the brand with your leadership style during the interview.
✨Showcase Your Leadership Skills
Prepare specific examples from your previous management experience that highlight your ability to lead a team effectively. Think about times when you exceeded KPIs or fostered a positive team culture. Be ready to discuss how you can inspire and motivate your future team at New Look.
✨Emphasise Customer Obsession
Since the role requires a customer-obsessed approach, come prepared with examples of how you've enhanced customer experiences in past roles. Discuss strategies you've implemented to improve service and how you plan to create a welcoming atmosphere in-store.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the store's current challenges or opportunities for growth. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.
