At a Glance
- Tasks: Lead the delivery of loyalty programmes and CRM activities to enhance customer engagement.
- Company: Join New Look, a vibrant fashion retailer focused on customer loyalty.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for career advancement.
- Other info: Dynamic team environment with a focus on innovation and growth.
- Why this job: Be at the forefront of driving loyalty strategies that shape customer experiences.
- Qualifications: Experience in loyalty operations and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
New Look is seeking a Senior Loyalty Operations Manager to oversee the end-to-end delivery of Club New Look and CRM activity, translating strategy into actionable plans and embedding loyalty as a core growth engine across the business.
You will orchestrate governance, drive operational excellence, and partner with Customer Care, insights teams and Digital Product to scale personalised promotions and value at pace.
Senior Loyalty & CRM Operations Lead employer: New Look
NEW LOOK is an excellent employer that fosters a collaborative and innovative work culture, particularly for those in the Senior Technologist role. With a strong emphasis on professional development and continuous improvement, employees are encouraged to grow their skills while contributing to high-quality product standards. Located in a vibrant retail environment, the company offers unique opportunities to influence product quality and drive meaningful change within the fashion industry.
