At a Glance
- Tasks: Coordinate fashion samples for photography and support various business requests.
- Company: Feel-good fashion brand with over 55 years of experience.
- Benefits: 40% staff discount, virtual GP access, extra holiday on your birthday.
- Other info: Flexible working patterns and strong focus on inclusion and development.
- Why this job: Join a vibrant team and make fashion accessible while having fun.
- Qualifications: Passion for fashion, problem-solving skills, and knowledge of Excel.
The predicted salary is between 20790 - 25410 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role:(5 Days In Office)
Reporting into the Product Coordination Manager (PCM), this role is primarily responsible for the coordination of samples across all BMD departments.
From the suppliers and BMD through to the studio for Ecom’ photography.
Your day-to-day role will be managing samples to and from the studio and all the required admin.
In addition to this you will support the PCM on the coordination of samples for wider business requests. (e. g. Brand requests for influencers, shoots, styling, content etc).
You make it all run smoothly with your love of detail and organisation and you are integral to the sample process.
WHATS IN IT FOR YOU
- 40% staff discount plus friends family discounts throughout the year
- Access to our reward platform for external discount and offers
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
What you’ll be doing
- Responsible for sample coordination across BMD to the Photography Studio.
- Checking the BMD Trackers daily, logging and processing all samples correctly. Raising any issues and helping to solve in a solution focused way.
- Communicate daily with all relevant BMD departments to ensure samples are running smoothly and to the deadlines for handover.
- Communicate daily with the studio / studio coordinator.
- Be the main point of contact for the studio coordinator /studio and be the link between BMD and the studio in regards to samples.
- Maintain excellent relationships across BMD and the wider teams with a ‘can do’ approach.
- Supporting the PCM on Sample coordination across BMD to the wider teams.
Responsible for the follow up ‘admin’ from the sample coordination such as trackers, chasing samples from the teams, rail pulls, preparing rack ups etc.
- Responsible for the coordination of the return of samples back to BMD.
- Supporting the PCM and Design on product pulls for shoots, content, influencers edits, styling and any other sample requests.
Who you are
- You love fashion and being involved in the day-to-day buzz
- You thrive under pressure with a ‘can do’ attitude.
- Resilience. You’re solution focused and love problem solving.
- Knowledge of Excel
- Able to take good clear pictures of samples for trackers etc.
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change .
We celebrate inclusion and diversity in everything we do.
We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns.
If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
#J-18808-Ljbffr
Sample Co-ordinator employer: New Look
New Look is an excellent employer that fosters a high-performing work culture where collaboration and innovation thrive. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while enhancing your own skills in a dynamic retail environment. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making it a rewarding place to advance your finance career.
StudySmarter Expert Advice🤫
We think this is how you could land Sample Co-ordinator
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like New Look, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like New Look!
We think you need these skills to ace Sample Co-ordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at New Look, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at New Look and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show New Look that you’re ready to jump in and contribute right away!
How to prepare for a job interview at New Look
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
