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- Tasks: Lead and inspire a team to deliver exceptional customer service and stylish shopping experiences.
- Company: Join New Look, a feel-good fashion brand with over 55 years of experience.
- Benefits: Enjoy 40% staff discount, performance bonuses, and access to exclusive discounts.
- Why this job: Be part of a vibrant team that celebrates individuality and drives fashion-forward trends.
- Qualifications: Previous large store management experience and a passion for fashion.
- Other info: Flexible working patterns and a commitment to personal development.
The predicted salary is between 28800 - 43200 £ per year.
We are the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Salisbury Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing exceptional customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.
In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way.
You will be fully accountable for your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPIs, customer service, team development and overall sales – so that we are playing to win.
About you:
- You have previous large store management experience.
- You have a track record of effectively leading and managing a team.
- You identify yourself as a New Look brand adorer.
- You have a history of delivering and exceeding KPIs and key objectives.
- Commercial acumen.
- Good understanding of P&L and compliance reporting.
- Excellent communication and interpersonal skills.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- Generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members.
- Special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Contributory private pension scheme.
- Performance-related retail management bonus scheme.
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Cycle2Work scheme.
- Life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We are proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.
Deputy Manager in Salisbury employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Salisbury
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and culture. When you walk into that interview, show them you're not just a candidate, but a true fan of what they do.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired a team or tackled challenges head-on. Be ready to share these stories during your interview to showcase your experience.
✨Tip Number 3
Show your customer obsession! Prepare to discuss how you've gone above and beyond for customers in the past. This will resonate well with New Look's focus on creating an exceptional shopping experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the New Look family!
We think you need these skills to ace Deputy Manager in Salisbury
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention how New Look has inspired you and why you want to be part of our team. We want to see that you're not just looking for a job, but that you're genuinely excited about what we do.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your previous management experience and any achievements related to KPIs and team leadership. We want to see how you've played to win in your past roles!
Keep It Simple: Remember to keep your CV in a simple format like Microsoft Word. This helps us process your application smoothly. A clean and clear layout makes it easier for us to see your skills and experience at a glance.
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and our amazing company culture right there.
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in New Look’s history, values, and current trends. Familiarise yourself with their latest collections and understand what makes them a feel-good fashion brand. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, exceeded KPIs, or created a positive work environment. Highlight how you can foster collaboration and a customer-obsessed culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult customers or resolve team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Emphasise Your Commercial Acumen
Since the role involves accountability for store performance, be ready to discuss your understanding of P&L and compliance reporting. Share specific instances where your commercial decisions positively impacted sales or customer satisfaction, showcasing your strategic thinking.