Sales - Supervisor

Sales - Supervisor

Hinckley Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your team to create an amazing shopping experience for customers.
  • Company: Join New Look, a fun fashion brand with over 55 years of style expertise.
  • Benefits: Enjoy flexible working patterns and tailored training for your career growth.
  • Why this job: Be part of a diverse team that values inclusion and positive change in fashion.
  • Qualifications: Previous retail management experience in a fast-paced environment is essential.
  • Other info: We welcome unique backgrounds; apply even if you don't meet all requirements!

The predicted salary is between 24000 - 36000 £ per year.

We are the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You will achieve this by setting exceptional standards and leading your people to deliver high quality results.

Every single person makes New Look the incredible place it is, and together we are unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style. You will be passionate about service and creating a relaxed, friendly and customer focussed experience.

As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager. You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.

We know that your unique work history might not meet all our requirements, but if you think you would be a great fit for this role, apply anyway, we would love to hear from you!

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We are proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.

Sales - Supervisor employer: New Look

At New Look, we pride ourselves on being an exceptional employer that values inclusivity, personal development, and a positive work culture. As a Supervisor, you'll not only lead a passionate team in delivering outstanding customer experiences but also benefit from tailored training opportunities through our Online Academy, ensuring your growth within the fashion retail industry. With flexible working patterns and a commitment to making fashion a force for good, New Look is the perfect place for those looking to thrive in a dynamic and supportive environment.
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Contact Detail:

New Look Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales - Supervisor

✨Tip Number 1

Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer service and inclusivity will help you align your responses during the interview, showcasing how you embody these principles.

✨Tip Number 2

Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and deliver results. Highlight specific situations where you inspired your team or improved customer satisfaction.

✨Tip Number 3

Stay updated on the latest fashion trends and be ready to discuss how you can help customers express their unique style. This knowledge will show your passion for the industry and your ability to connect with customers.

✨Tip Number 4

Think about how you can contribute to creating a relaxed and friendly shopping environment. Be prepared to share ideas on how to enhance the customer experience, as this aligns with the role's focus on service excellence.

We think you need these skills to ace Sales - Supervisor

Retail Management Experience
Customer Service Excellence
Team Leadership
Sales Performance Analysis
Visual Merchandising
Trend Awareness
Communication Skills
Problem-Solving Skills
Coaching and Development
Adaptability in Fast-Paced Environments
Conflict Resolution
Time Management
Motivational Skills
Inventory Management

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal style and customer service philosophy align with their commitment to making fashion accessible and fun.

Tailor Your CV: Ensure your CV reflects your retail management experience, particularly in fast-paced environments. Emphasise any achievements that demonstrate your ability to lead a team and deliver results.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've inspired teams or improved customer experiences in previous roles.

Follow Application Guidelines: Make sure your CV is in a simple format, like Microsoft Word, as specified. Double-check all application requirements to ensure a smooth submission process.

How to prepare for a job interview at New Look

✨Show Your Passion for Fashion

Make sure to express your enthusiasm for fashion during the interview. Share your personal style and how you keep up with the latest trends, as this aligns with New Look's values of making style accessible and fun.

✨Demonstrate Customer Focus

Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to ensure a positive shopping experience, as this is crucial for a Supervisor role.

✨Lead by Example

Discuss your leadership style and how you inspire your team. Be ready to share specific instances where you motivated your colleagues to achieve high-quality results, reflecting New Look's commitment to teamwork and excellence.

✨Emphasise Development and Growth

Talk about your commitment to personal and professional development. Mention any training or courses you've undertaken and how you plan to utilise New Look's Online Academy to further enhance your skills and contribute to the team.

Sales - Supervisor
New Look
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  • Sales - Supervisor

    Hinckley
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-07

  • N

    New Look

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