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- Tasks: Lead your team to create an amazing shopping experience for our customers.
- Company: Join New Look, a fun fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy flexible working patterns and tailored training for your personal development.
- Why this job: Be part of a diverse team that values inclusion and positive change in fashion.
- Qualifications: Previous retail management experience in a fast-paced environment is essential.
- Other info: We encourage unique backgrounds; apply even if you don't meet all requirements!
The predicted salary is between 24000 - 36000 £ per year.
We\’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
Supervisor
About the role:
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You\’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.
About you:
Every single person makes New Look the incredible place it is, and together we\’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.
You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.
Just one more thing:
We know that your unique work history might not meet all our requirements, but you think you\’d be a great fit for this role… apply anyway, we\’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We\’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
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Sales - Supervisor employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Supervisor
✨Tip Number 1
Familiarise yourself with New Look's values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during interviews and discussions, showcasing that you're a great fit for the team.
✨Tip Number 2
Stay updated on the latest fashion trends and how they relate to New Look's offerings. Being able to discuss current styles and how you can inspire your team and customers will demonstrate your passion for the brand.
✨Tip Number 3
Prepare examples from your previous retail management experience that highlight your ability to lead a team and deliver results. Specific stories about overcoming challenges or achieving targets will make you stand out.
✨Tip Number 4
Show enthusiasm for personal development and training opportunities. Mentioning your eagerness to utilise New Look's Online Academy and work closely with your Store Manager will reflect your commitment to growth within the company.
We think you need these skills to ace Sales - Supervisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal style and customer service philosophy align with their commitment to making fashion accessible and fun.
Tailor Your CV: Ensure your CV reflects your retail management experience, particularly in fast-paced environments. Emphasise any achievements that demonstrate your ability to lead a team and deliver results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've inspired teams or improved customer experiences in previous roles.
Highlight Your Development Mindset: In your application, express your eagerness for personal development and how you plan to utilise New Look's Online Academy for your growth. This shows your commitment to continuous improvement and aligns with their values.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share examples of how you stay updated with the latest trends and how you inspire others to embrace their unique styles.
✨Demonstrate Customer Focus
Prepare to discuss specific instances where you've gone above and beyond to provide excellent customer service. Highlight your ability to create a friendly and relaxed shopping experience that keeps customers coming back.
✨Highlight Leadership Skills
As a Supervisor, you'll be leading a team. Be ready to talk about your previous management experience, focusing on how you've motivated and developed your team to achieve high-quality results.
✨Emphasise Adaptability
Retail can be fast-paced and unpredictable. Share examples of how you've successfully adapted to changes in a retail environment and how you plan to implement innovative ideas to improve performance.
