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- Tasks: As a Sales Advisor, you'll create an amazing shopping experience and inspire customers with the latest fashion.
- Company: Join New Look, a feel-good fashion brand with over 55 years of making style accessible and fun.
- Benefits: Enjoy flexible working patterns, tailored training, and a supportive, inclusive culture.
- Why this job: Be part of a team that values creativity, customer service, and positive change in fashion.
- Qualifications: No specific experience required; just bring your passion for fashion and customer service!
- Other info: We welcome all applicants, even if you don't meet every requirement—apply anyway!
The predicted salary is between 24000 - 36000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
Sales Advisor
About the Role:
As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return to us again and again! You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve this by being an ambassador for the brand on the shop floor, putting our customers at the heart of everything you do.
About you
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style. You will be passionate about service and creating a relaxed, friendly and customer focused experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
Just one more thing:
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role... apply anyway, we’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Sales - Sales Advisor - UK employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Sales Advisor - UK
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer service and inclusivity will help you align your responses during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your passion for fashion and customer service in your conversations. Be prepared to discuss how you can inspire customers and create a welcoming shopping experience, as this is key to the Sales Advisor role.
✨Tip Number 3
Network with current or former employees of New Look if possible. They can provide insights into the company culture and what it takes to succeed as a Sales Advisor, which can give you an edge in your application process.
✨Tip Number 4
Prepare examples from your past experiences that highlight your ability to work in a team and deliver excellent customer service. Being able to share specific stories will make you stand out during interviews.
We think you need these skills to ace Sales - Sales Advisor - UK
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal style and customer service philosophy align with their commitment to making fashion accessible and fun.
Tailor Your CV: Ensure your CV reflects relevant experience in retail or customer service. Emphasise any previous roles where you provided exceptional service or contributed to a positive shopping experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've inspired customers or improved their shopping experience in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Sales Advisor, it's crucial to demonstrate your enthusiasm for fashion. Be prepared to discuss your personal style and how you keep up with the latest trends. This will show that you genuinely care about the brand and can inspire customers.
✨Emphasise Customer Service Skills
Highlight your experience in providing excellent customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction. This aligns perfectly with New Look's value of being customer obsessed.
✨Be Ready to Discuss Teamwork
New Look values collaboration, so be prepared to talk about your experiences working in a team. Share instances where you contributed to a positive team environment or helped achieve a common goal, showcasing your ability to work well with others.
✨Prepare Questions About Development Opportunities
Since New Look prioritises development, come prepared with questions about training and progression within the company. This shows your eagerness to grow and improve, which is a quality they appreciate in potential candidates.