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- Tasks: Lead a dynamic team to create an unforgettable shopping experience for fashion lovers.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy 40% staff discount, performance bonuses, and access to exclusive discounts.
- Why this job: Be part of a vibrant team that celebrates individuality and delivers exceptional customer service.
- Qualifications: Experience in large store management and a passion for fashion are essential.
- Other info: Flexible working patterns and a commitment to personal development await you.
The predicted salary is between 36000 - 60000 £ per year.
Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZG, UK
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
As our Lakeside Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing exceptional customer service to our customers.
The Role:
- Lead your team to create a customer obsessed atmosphere.
- Deliver a shopping experience that helps our customers express their individuality, personality and unique style through fashion.
- Create and lead a team who support one another and deliver results.
- Be fully accountable for your store performance, working alongside your Territory Leader and Visual Coach to identify opportunities impacting KPIs, customer service, team development and overall sales.
About you:
- You have previous large store management experience.
- You have a track record of effectively leading and managing a team.
- You identify yourself as a New Look brand adorer.
- You have a history of delivering and exceeding KPIs and key objectives.
- Commercial acumen and good understanding of P&L and compliance reporting.
- Excellent communication and interpersonal skills.
Why New Look?
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We celebrate our success with a performance-related retail management bonus scheme.
- Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Sales Manager - Lakeside employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Lakeside
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing New Look's website and social media. This will help you understand their values and how they operate, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience in store management and how you've led teams to success. Use specific examples that highlight your customer obsession and commercial acumen.
✨Tip Number 3
Show your passion for fashion! As a Sales Manager, you'll need to inspire your team and customers alike. Bring your own style to the interview and be prepared to discuss current trends and how you can curate an amazing shopping experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Manager - Lakeside
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention how New Look's values resonate with you and why you want to be part of the team. We want to see that you're not just looking for a job, but that you're excited about being a part of our brand.
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your previous management experience and any achievements related to KPIs. We want to see how you've led teams to success in the past, so don’t hold back on those numbers!
Keep It Simple: Remember to keep your CV in a simple format like Microsoft Word. This helps us process your application smoothly. A clean and straightforward layout makes it easier for us to see your skills and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll get to explore more about what it’s like to work at New Look while you’re there!
How to prepare for a job interview at New Look
✨Know Your Brand
Before the interview, dive deep into New Look's history, values, and current trends. Understand what 'That New Look Feeling' means and how it translates into customer experience. This will show your genuine passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, especially in a retail environment. Discuss specific instances where you exceeded KPIs or improved team performance, as this aligns perfectly with the role of a Sales Manager.
✨Emphasise Customer Obsession
Since the role is all about creating a customer-obsessed atmosphere, come ready with ideas on how to enhance customer experience. Think about how you can empower customers to express their individuality through fashion and be prepared to discuss these ideas during the interview.
✨Be Ready to Discuss Commercial Acumen
Brush up on your understanding of P&L and compliance reporting. Be prepared to discuss how you've used commercial insights to drive sales and improve store performance in previous roles. This will demonstrate your readiness to take accountability for the store's success.