At a Glance
- Tasks: Join us as a Sales Advisor, creating an amazing shopping experience for our customers.
- Company: New Look is a leading high street retailer known for fast fashion and self-expression.
- Benefits: Enjoy a 40% staff discount, holiday days, and access to exclusive rewards.
- Other info: Opportunities for career progression and tailored development plans available.
- Why this job: Be part of a fun, dynamic team that values creativity and personal growth.
- Qualifications: Passion for fashion and customer service; no prior experience required.
The predicted salary is between 9500 - 11600 £ per year.
About Us
At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility- That’s the New Look way!
In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose – to be the most loved and trusted high street retailer and bring some much needed fun back to the high street.
Every person makes New Look the incredible place it is to work, and together, we’re unstoppable. Within our buzzing environment all our talented people work hard but we ensure some fun is thrown in too!
Fashion is personal and we want everyone to celebrate self-expression, helping our customers to look good, feel great and express themselves with fashion.
At New Look we spend our days working to improve the way we do business , our only rule is that there are no rules and we want people who can make a difference, think big, think brave and aren’t afraid to make mistakes.
Does that sound like you?
About the Role:
As a Sales Advisor with New Look, you will work with your Management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service and they want to return back to us. You will inspire our customers look good and can express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for brand on the shop floor putting our customers at the heart of everything you do.
About you
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style.
You will be passionate about service and your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
Why New Look?
At New Look we take pride in career progression, offering internal promotions to candidates who are ready to step up the career ladder. We also offer a huge staff discount of 40%, holiday days and access to our New Look Rewards which include some amazing discounts across a number of different businesses.
Sales Advisor in Jarrow employer: New Look
At New Look, we pride ourselves on being an exceptional employer, fostering a vibrant work culture where creativity and self-expression thrive. Our Sales Advisors enjoy a supportive environment with tailored development plans, generous staff discounts, and ample opportunities for career progression, all while contributing to our mission of bringing fun back to the high street. Join us in making a difference and be part of a team that values your unique style and passion for customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Jarrow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like New Look, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like New Look!
We think you need these skills to ace Sales Advisor in Jarrow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at New Look, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at New Look and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show New Look that you’re ready to jump in and contribute right away!
How to prepare for a job interview at New Look
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
