At a Glance
- Tasks: Inspire customers with the latest fashion and create an amazing shopping experience.
- Company: Join a vibrant team at New Look, where fun meets fashion.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic retail environment with chances to develop your career.
- Why this job: Be part of a brand that values creativity and teamwork while making a difference.
- Qualifications: Passion for fashion and great communication skills are key.
The predicted salary is between 24570 - 30030 £ per year.
As a Sales Advisor, you will work with your Management team to implement the ultimate Omnichannel shopping experience for our customers, ensuring they are given the highest level of service by living our Service Promise. You’ll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our brand values in everything you do: Customer Obsessed, Play To Win, We Are One and It Starts With Me. You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating our Customer Obsessed value.
Accountabilities and Responsibilities:
- CUSTOMER
- You’ll help inspire our customers to look and feel good by delivering our service techniques.
- You are able to create a fantastic customer experience and you let your personality and individual style shine through in everything you do.
- We’re Omnichannel, which means we don’t just sell products in store, but online as well, through our App and website so if a customer can’t find what they are looking for in store, you will help them find it online.
- You’re passionate about understanding who our local customers are and embrace this to not only drive sales but also connect to our customers and the local community including our charity partners.
- You’ll support in delivering great standards in store, and helping create a visually exciting experience that inspires our customers to walk in and shop with us.
- TEAM
- You will help to create an environment that embraces everyone, valuing different people and different opinions and encouraging everyone to have fun and have a voice.
- We want our team to grow and develop themselves. To do this, you will take a proactive approach to your own journey of self-development stretching yourself to realise and fulfil your own potential.
- You’ll be able to work collaboratively to deliver our Retail Strategy.
- GROWTH
- You recognise your own contribution makes a difference towards performance and Objective Key Results (KPIs).
- Keep up to date with everything New Look has to offer so you can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness.
- You will be aware of store targets and show a determination to exceed these.
- You will ensure the store environment is safe for our customers and team members by understanding your responsibility to follow all Health and Safety procedures.
- You’ll help protect our profit by understanding the areas the store needs to focus on to maximise sales, reduce loss and control our costs.
- You will fulfil your responsibility to remain compliant with all Mandatory Training Modules.
Skills and Knowledge:
- You’re confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time.
- You understand who the core customer is that shops within your local market.
- You’re passionate about fashion and clothes, and you stay up to date with the latest trends.
- Retail is fast paced and forever evolving; you embrace this change and demonstrate resilience, supporting your team members to do the same.
- You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player.
- You’ll have a keen eye for detail in maintaining great store standards.
- Previous experience in retail is desirable but not essential.
Key Relationships:
- Store Manager
- Deputy/Sales Manager
- Supervisor
- Wider Store team
- Local New Look store
Roles and Responsibilities:
- Your Voice Rep: The Your Voice Representative role is incredibly important in store, as you’ll help give your team members the confidence to voice their own ideas and opinions about virtually anything that impacts how the team feel and about how we can help in continuing to make New Look a great place to work.
- Key Holder (Operational or Delivery): As a Key Holder, (subject to completing mandatory training) you will, in exceptional circumstances and with Territory Leader approval, be a key holder to support the opening and set up of the store in the absence of a member of management.
- Department Specialist: You’ll work with pride to deliver exceptional standards on your department and maintain overall operational excellence to benefit the customer journey, help drive store performance and support your own self development.
- Visual Merchandising Specialist: You’ll support delivery of the brand VM and POS guidelines through great product handling and retail standards, showcasing your visual flair.
Sales Advisor 8 Hour FTC employer: New Look
New Look is an excellent employer that fosters a high-performing work culture where collaboration and innovation thrive. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while enhancing your own skills in a dynamic retail environment. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making it a rewarding place to advance your finance career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 8 Hour FTC
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Advisor 8 Hour FTC
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to New Look:Don’t forget to personalise your application for New Look! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at New Look
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that New Look offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at New Look and contribute positively during your temporary stint.
