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- Tasks: Design intuitive and delightful customer experiences for our digital products.
- Company: Join New Look, a feel-good fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy a 40% staff discount, healthcare options, extra leave, and a profit-related bonus scheme.
- Why this job: Be part of a collaborative design community that values creativity and innovation in fashion.
- Qualifications: Experience in product design, user research, and proficiency in design tools like Figma.
- Other info: Flexible working patterns available; we celebrate diversity and inclusion.
The predicted salary is between 29000 - 42000 £ per year.
Join to apply for the Product Designer role at New Look
Join to apply for the Product Designer role at New Look
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We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
THE ROLE:
Join our engaged design community to help us build intuitive & delightful customer experiences across all our digital products
WHATS IN IT FOR YOU
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Profit related bonus scheme
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We\’re proud to partner with the Retail Trust and Fashion & Textile Children\’s Trust
RESPONSIBILITIES:
- You’ll champion the customer by identifying and removing pain points, placing their needs at the heart of everything we do.
- Stay up to date with industry trends and emerging technologies to champion what good looks like for ecommerce UX design.
- Work in collaboration with other designers and researchers, and take advantage of knowledge sharing, while having autonomy in your work.
- Develop interactive prototypes, and accessible UI designs that effectively communicate the intended user experience.
- You’ll contribute to the New Look Design System to maintain consistency and improve usability across our digital products.
- Support our senior researcher in user testing, and run moderated and unmoderated studies yourself, including analysis and playback to stakeholders.
- Build good connections with our stakeholders through excellent communication and collaborative workshops (eg. Design Critiques, Research activities)
- Invest in our Design and Research Community by sharing progress – fostering collaboration and strengthening our UX and design culture.
ABOUT YOU:
- Experience in product discovery, working with other designers, researchers, product managers and developers to discover how best to improve our products.
- Able to understand and discuss technical concepts, use quantitative and qualitative data to prioritise user needs effectively.
- Experience of running moderated and unmoderated user research and knowing what type of research to use when.
- An advocate for design thinking and agile methodologies
- Good knowledge of using design tools such as Figma, and curious about leaning into generative AI tools such as Chat GPT, V0, Bolt, Loveable
- An understanding of user-centred design principles, information architecture, with a good sense of aesthetics when designing interfaces.
- Experience of successfully delivering design and research outputs in challenging environments. You can help simplify complex ideas and maximise business value while meeting customer needs.
- Great communication, collaboration, and presentation skills, with the ability to influence design decisions. Able to drive asynchronous communication through internal comms tools like Slack
- Experience of using and contributing to Design Systems that span multi-channels, platforms, and third parties across app and web.
- You create a positive team spirit, focus on team engagement and embody the New Look values.
- Bonus: Experience designing for content management systems and working closely with marketing and email teams
- Bonus: Knowledge of content design principles
If you meet most but not all of the criteria, please still consider this role. You might be the perfect fit!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Design, Information Technology, and Research
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Industries
Retail and Retail Apparel and Fashion
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Product Designer employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Designer
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer obsession and collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your knowledge of current design trends and technologies relevant to e-commerce UX. Being able to discuss how these can enhance customer experiences will demonstrate your passion and expertise.
✨Tip Number 3
Prepare to discuss your experience with user research methodologies. Highlight specific examples where you've successfully run moderated or unmoderated studies, as this is crucial for the role.
✨Tip Number 4
Network with current or former employees of New Look on platforms like LinkedIn. Gaining insights from them can provide you with valuable information about the company culture and expectations.
We think you need these skills to ace Product Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product design, user research, and collaboration with cross-functional teams. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for design and how it aligns with New Look's values. Mention specific projects where you've championed user needs and improved customer experiences.
Showcase Your Portfolio: Include a link to your portfolio that showcases your best work. Highlight projects that demonstrate your skills in creating intuitive user interfaces and conducting user research, as these are key aspects of the role.
Prepare for Potential Questions: Think about how you would discuss your design process, collaboration with stakeholders, and how you handle feedback. Be ready to share examples of how you've used data to inform your design decisions.
How to prepare for a job interview at New Look
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you identify user pain points and how you incorporate feedback into your designs. This will demonstrate your customer-centric approach, which is crucial for the role.
✨Familiarise Yourself with New Look's Values
Understand New Look's core values and be ready to explain how your personal values align with theirs. This shows that you're not just interested in the job, but also in being part of their culture and mission.
✨Prepare for User Research Discussions
Since the role involves user testing and research, be ready to discuss your experience with both moderated and unmoderated studies. Share specific examples of how your research has influenced design decisions in the past.
✨Demonstrate Collaboration Skills
Highlight your ability to work collaboratively with other designers, researchers, and stakeholders. Prepare examples of successful workshops or critiques you've led or participated in, showcasing your communication and teamwork skills.
