At a Glance
- Tasks: Support managers and colleagues throughout the employee lifecycle with HR queries and documentation.
- Company: Join New Look, a vibrant retail brand focused on people and culture.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Dynamic team environment with a focus on collaboration and customer service.
- Why this job: Make a real difference in people's careers while developing your HR skills.
- Qualifications: Knowledge of HR processes, strong communication, and problem-solving skills.
The predicted salary is between 25650 - 31350 £ per year.
THE ROLEAs a People Advisor (Holding) at New Look you will provide first line support to managers and colleagues on the full employee lifecycle (onboarding, contract changes, reward, payroll, employee relations and people policies).
The People Advisor will ensure that advice and paperwork is provided in line with our policies and processes and that information is captured accurately in our people systems whilst ensuring a positive customer experience.
- Advice and Coaching
- Provide 1st line coaching and support for all People related queries (reward, payroll, employee relations, onboarding and changes, general HR)
- Provide excellent customer service in line with agreed standards and service levels
- Provide support and advice to employees and line managers, explaining policies and procedures, our systems and compliance.
- Documentation
- Issue all People documentation accurately in line with KPI’s and SLA’s
- Own the end to end process for the full employee lifecycle from new starters to leaver processes and support the upskill our employees in relation to these processes
- Maintain and keep our people systems up to date and ensure data is recorded accurately in line with all data protection and GDPR requirements.
People Systems• Regularly run reports to ensure data accuracy and take appropriate action to maintain this across our People systems
- Support the People Systems Manager with any testing ahead system upgrades or changes
- to ensure that core functionality is not impacted by upgrades ABOUT YOU:• A high level of confidentiality
- Knowledge of HR processes and systems
- Resilient and able to work under pressure
- Analytical and problem-solving skills
- Excellent communication skills, with ability to flex style depending on the customer.
- Organised with strong attention to detail and ability to work to tight deadlines, and adaptable to changing priorities
- Ability to work independently and collaboratively to ensure the achievement of goals and resolution of issues
- Flexible approach
- Attention to detail
- Customer focussed Job Family AHR160 - AHR Human Resources Job Function Staff - 1Pay Type Salary
People Advisor - Weymouth Office (Holding) employer: New Look
NEW LOOK is an excellent employer that fosters a collaborative and innovative work culture, particularly for those in the Senior Technologist role. With a strong emphasis on professional development and continuous improvement, employees are encouraged to grow their skills while contributing to high-quality product standards. Located in a vibrant retail environment, the company offers unique opportunities to influence product quality and drive meaningful change within the fashion industry.
