At a Glance
- Tasks: Support the International Partnerships team with administration and trading management.
- Company: Join New Look, a fashion brand committed to positive change and inclusivity.
- Benefits: Flexible working patterns, training opportunities, and a supportive team culture.
- Other info: Enjoy a collaborative environment with opportunities for career progression.
- Why this job: Be part of a dynamic team that values your growth and impact in the fashion industry.
- Qualifications: GCSE Maths or equivalent; retail experience is a plus but not essential.
The predicted salary is between 25000 - 30000 £ per year.
Job Purpose: (2 days a week in the office) To provide effective administration support for the International Partnerships team and to assist with the trading and Critical Path management on the department. Taking responsibility for the delivery schedule, IP partner liaison / DC communications and supporting the IP team through accurate reporting alongside / managing close relations with the BMD / Product teams regarding all delivery information.
Accountabilities & Responsibilities:
- Commitment Management: Day to day management of intake and commitment through productive relationships with BMD / Product teams, DC and IP partners to ensure Orders are delivered on time or slippage and cancellations are captured and escalated.
- Critical Path Management: relationship with BMD, DC, Suppliers and Partners to ensure that all changes to orders are captured and communicated or resolved in a timely manner for the avoidance of cancellation.
- Reporting: Able to assist the AM, with accurate data for all reporting requirements both weekly and ad-hoc.
- Trading: support on fulfilling OTB through stock offers and cancellation management.
- Sales Targets: completing all of the above to ensure weekly, monthly and quarterly sales targets are met.
- Proactively dealing with department queries both internally & externally. Is first point of contact for IP queries.
- Works as part of the team. Supports with development of colleagues, delivering relevant training and support when required.
Technical Knowledge & Experience:
- Previous experience working in Retail / Administration. Franchise/ Wholesale experience is desirable but not essential.
Minimum level of education or qualifications:
- Maths GCSE or equivalent.
Technical Skills:
- Logical
- Accurate
Why New Look? We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Marketplace Merchandising Admin Assistant employer: New Look
At New Look, we are committed to fostering a supportive and inclusive work environment where every team member can thrive. With a strong focus on employee development and flexible working patterns, we empower our staff to achieve their personal and professional goals while contributing to a positive impact in the fashion industry. Located in London, our vibrant culture encourages collaboration and innovation, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Merchandising Admin Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like New Look, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like New Look!
We think you need these skills to ace Marketplace Merchandising Admin Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at New Look, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at New Look and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show New Look that you’re ready to jump in and contribute right away!
How to prepare for a job interview at New Look
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
