At a Glance
- Tasks: Lead a passionate team to create an unforgettable shopping experience for customers.
- Company: Join a feel-good fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy 40% staff discount, private healthcare, and flexible working patterns.
- Other info: Embrace diversity and inclusion in a supportive and fun work environment.
- Why this job: Shape the future of fashion while inspiring a team of fashion enthusiasts.
- Qualifications: Experience in large store management and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Trafford Centre Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous large store management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
WHATS IN IT FOR YOU:
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Private pension scheme
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
- Do your bit for the environment and save money with our Cycle2Work scheme
- We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
DIVERSITY & INCLUSION STATEMENT
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Deputy Manager - Trafford Centre in Manchester employer: New Look
At New Look, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates diversity and inclusion. As a Deputy Manager at our Trafford Centre location, you'll enjoy a generous 40% staff discount, access to a private pension scheme, and opportunities for personal growth through tailored training programmes. Join us in creating a fun and customer-obsessed shopping experience while making a meaningful impact in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Trafford Centre in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing their website and social media. This will help you understand their values and how you can align with them during your chat.
✨Tip Number 2
Practice your pitch! Be ready to share your experiences and how they relate to the role of Deputy Manager. Highlight your leadership skills and how you've inspired teams in the past – this is your chance to shine!
✨Tip Number 3
Show your passion for fashion! Bring examples of how you've engaged customers in previous roles. Whether it’s through visual merchandising or creating a fun shopping experience, let them see your enthusiasm for the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the role!
We think you need these skills to ace Deputy Manager - Trafford Centre in Manchester
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how it resonates with your personal style. We want to see that enthusiasm in your words!
Highlight Your Leadership Skills:As a Deputy Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired and developed teams in the past, and how you plan to create that customer-obsessed atmosphere we value.
Be Results-Driven:We’re all about playing to win, so don’t forget to mention your track record of exceeding KPIs and objectives. Use specific examples to demonstrate how you've positively impacted store performance and customer satisfaction in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our amazing company culture while you’re at it!
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, dive deep into the New Look brand. Familiarise yourself with their latest collections, values, and customer engagement strategies. This will not only show your passion for the brand but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven sales. Highlight how you foster a customer-obsessed atmosphere and encourage collaboration among team members.
✨Demonstrate Commercial Acumen
Be ready to discuss how you've previously identified opportunities that impacted KPIs and sales. Think of specific instances where your commercial decisions led to positive outcomes. This will illustrate your ability to contribute to the store's performance effectively.
✨Engage with Customer Experience Scenarios
Prepare to discuss how you would enhance the shopping experience for customers. Think about how you can help them express their individuality through fashion. Use real-life examples to demonstrate your exceptional communication skills and customer service approach.
