NEW LOOK is seeking a Senior Loyalty Operations Manager to lead end-to-end Club New Look and CRM activity. You will translate strategy into actionable plans, govern cross-functional delivery, and champion personalised promotions at scale to boost engagement and value.
In this role you’ll partner with Customer Care, insights and product/tech teams to embed loyalty as a core growth engine, delivering high-quality customer experiences across the loyalty lifecycle.
#J-18808-Ljbffr
Loyalty Growth Ops Lead — Scale Personalised Offers employer: New Look
New Look is an excellent employer that fosters a high-performing work culture where collaboration and innovation thrive. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while enhancing your own skills in a dynamic retail environment. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making it a rewarding place to advance your finance career.
