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- Tasks: Lead a dynamic team to create an unforgettable shopping experience for customers.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style.
- Benefits: Enjoy 40% staff discount, flexible hours, and a range of perks.
- Why this job: Make a real impact in fashion while inspiring a passionate team.
- Qualifications: Previous management experience and a love for fashion are essential.
- Other info: Be part of an inclusive culture that values development and teamwork.
The predicted salary is between 28800 - 42000 £ per year.
We are the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Gracechurch Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You will have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
The Role: In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPIs, customer service, team development and overall sales.
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPIs and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently
Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- Generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Contributory private pension scheme.
- Performance-related retail management bonus scheme.
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Healthcare cash plan, paid for by us.
- Cycle2Work scheme.
- Life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.
Store Manager - Gracechurch Street in London employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Gracechurch Street in London
✨Tip Number 1
Get to know the company inside out! Research New Look's values, culture, and recent news. This way, when you walk into that interview, you can show off your passion and understanding of what makes us tick.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on those key skills like leadership and customer obsession that we value so much. The more comfortable you are, the better you'll shine in the real deal.
✨Tip Number 3
Dress the part! As a fashion brand, we love seeing style and personality. Show us how you express yourself through your outfit – it’s a great way to make a memorable first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Store Manager - Gracechurch Street in London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how you can inspire others to feel that same excitement.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've motivated teams in the past and the results you've achieved together.
Be Customer Obsessed: Remember, we’re all about creating that customer-obsessed atmosphere. In your application, give examples of how you've gone above and beyond to enhance the shopping experience for customers.
Keep It Simple and Professional: Make sure your CV is in a simple format like Microsoft Word. This helps us process your application smoothly. A clean, professional layout will make a great first impression!
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current trends. Understand what 'That New Look Feeling' means and be ready to discuss how you can embody this in your role as Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, especially in a retail environment. Think about specific situations where you’ve exceeded KPIs or improved customer service.
✨Be Customer Obsessed
Since the role is all about creating a customer-obsessed atmosphere, come equipped with ideas on how to enhance the shopping experience. Share your thoughts on engaging customers and making their visit memorable.
✨Demonstrate Commercial Acumen
Brush up on your understanding of retail metrics and how they impact store performance. Be prepared to discuss how you would identify opportunities for growth and improve sales at the Gracechurch Street location.