At a Glance
- Tasks: Provide administrative support to the Quality Team and assist with fit sessions.
- Company: Join a feel-good fashion brand with over 55 years of experience.
- Benefits: Enjoy 40% staff discount, virtual GP access, and extra leave on your birthday.
- Other info: Flexible working patterns and opportunities for personal development.
- Why this job: Be part of a team that values inclusion, diversity, and positive change in fashion.
- Qualifications: PC literate with basic garment knowledge and problem-solving skills.
The predicted salary is between 18900 - 23100 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role
To provide all round administrative support to the Jersey & Knitwear Quality Team.
WHATS IN IT FOR YOU
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We're proud to partner with the Retail Trust and Fashion & Textile Children’s Trust
What you’ll be doing
- Fit/ Quality Support
- Attend some weekly fit sessions and provide administrative support before, during and after
- Process product comments and photographs after the fit session when manager advises
- Complete production sample approval
- Measure samples to the required standard/ specification
- Understanding of a specification sheet and test reports
- Provide administrative support of testing during the sealing cycle alongside assistant technologist
- Issue quality/ fit/ testing enquiries both internally and externally
- Resolve basic queries/ issues that arise both internally and externally
- Returns Management
- Check daily and weekly returns reports for potential quality issues and report any issues to the Technologist/ Buying/ Merchandising teams
- Collate weekly returns data into a yearly spreadsheet
- Basic understanding of data analysis to spot trends in returns
- Request and process samples from the distribution centre/ stores/ etc
- Compiling data analysis, issues and actions into reports and presenting to the team
- Ongoing familiarity of the competition’s product range in relation to quality and fit
- Understanding of customer profiles
- Understanding of returns reporting functions.
- Completing and reporting back on New Look store visits and competitor shops. Identifying basic problems and solutions from these visits.
- Department Support
- Receiving and sending post
- Dealing with telephone / email queries
- Proactively dealing with department queries both internally and externally
- Issue wearer trials and collate data
Who you are
- PC literate - Excel, Word, Power Point, Outlook
- Product measuring
- Read specification sheets and test report
- Basic garment construction knowledge
- Accuracy of fit comments and communication
- Accurate analysis of a specification sheet and test report
- Accurate returns analysis
- Relevant benchmarking and recommendations
- Basic problem solving skills
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change.
We celebrate inclusion and diversity in everything we do.
We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns.
If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
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Quality Admin Assistant in London employer: New Look
NEW LOOK is an excellent employer that fosters a collaborative and innovative work culture, particularly for those in the Senior Technologist role. With a strong emphasis on professional development and continuous improvement, employees are encouraged to grow their skills while contributing to high-quality product standards. Located in a vibrant retail environment, the company offers unique opportunities to influence product quality and drive meaningful change within the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Admin Assistant in London
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like New Look!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including New Look.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for New Look.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at New Look!
We think you need these skills to ace Quality Admin Assistant in London
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at New Look.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to New Look!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at New Look. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at New Look
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
