At a Glance
- Tasks: Support content delivery on newlook.com and the app, ensuring a top-notch customer experience.
- Company: Join a leading fashion retailer with a vibrant and inclusive culture.
- Benefits: Enjoy 40% staff discount, private GP access, and extra leave on your birthday.
- Other info: Great opportunities for learning and career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team shaping online shopping experiences and driving engagement.
- Qualifications: Strong communication skills and interest in ecommerce and digital content.
The predicted salary is between 20700 - 25300 £ per year.
The Role: Support the day-to-day delivery of content across newlook.com and the app, ensuring a high-quality customer experience and accurate execution of trading and marketing activity. Develop expertise across CMS, content publishing, promotional management, app engagement tools and testing platforms, becoming a trusted subject matter expert within the team.
What you’ll be doing:
- Build and publish content across web and app, including homepages, landing pages, editorial and campaign content.
- Manage promotional content, site messaging and campaign updates within CMS platforms.
- Build and maintain content within third-party tools such as Storyly to support app engagement and customer communications.
- Support the setup, QA and launch of content A/B tests across web and app channels.
- Perform post-publication checks to ensure content, imagery, links and customer journeys are functioning correctly.
- Support UAT, business sign-off and launch activities for new functionality and site enhancements.
- Ensure content follows brand guidelines, template governance and digital design standards.
- Implement delivery messaging, sale updates and trading changes during key commercial periods.
- Work closely with Ecommerce, Marketing, CRM, Trading and Product teams to support business priorities.
- Support the identification of opportunities to improve content execution, processes and customer experience.
- Effectively prioritise workload with support from the Junior Publishing Manager, balancing BAU, campaign and trading activity.
- Build knowledge of publishing tools and platforms (including Hybris, Amplience and Storyly) and support continuous improvement initiatives.
- Develop an understanding of wider ecommerce, marketing and trading processes, and how content supports commercial performance.
- Stay informed on competitor activity, customer experience trends and digital best practice.
- Attend daily and weekly briefings with the Digital & Ecommerce team.
- Provide on-call support during peak trading periods, including some weekend and evening cover.
Who you are:
- Highly organised with strong attention to detail.
- Strong written and verbal communication skills.
- Able to manage multiple priorities and work to tight deadlines in a fast-paced environment.
- Interest in ecommerce, digital content and online customer experiences.
- Eager to learn new systems, tools and processes.
- Proactive team player with a collaborative approach and strong problem-solving skills.
- Strong digital literacy and proficiency in Microsoft Office.
- Ability to work accurately under pressure and manage multiple tasks effectively.
- Experience of, or exposure to, CMS platforms, ecommerce, retail, marketing or digital environments.
- Basic understanding of content publishing, testing and optimisation principles.
- Aware of competitor digital experiences, industry best practice and emerging digital technologies.
Publishing Assistant in London employer: New Look
NEW LOOK is an excellent employer that fosters a collaborative and innovative work culture, particularly for those in the Senior Technologist role. With a strong emphasis on professional development and continuous improvement, employees are encouraged to grow their skills while contributing to high-quality product standards. Located in a vibrant retail environment, the company offers unique opportunities to influence product quality and drive meaningful change within the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Publishing Assistant in London
✨Dive Into the Publishing Community
Get involved with local or online publishing communities. Join forums, attend literary festivals, or participate in panel discussions. This can be a goldmine for meeting industry professionals and hearing about opportunities that aren't advertised yet.
✨Stay Updated with Industry Trends
Follow leading publishing media channels on social media, like Twitter and Instagram. See what tactics and content formats are currently trending. This knowledge can help you tailor your discussions when you're networking or at interviews with companies like New Look.
✨Make Your Passion Visible
If you have a blog or a social media presence focused on books or publishing, use it! Share your thoughts on recent publications, trends in the industry, or interviews with authors. This can showcase your passion and knowledge, making you stand out as a candidate.
✨Hunt for Opportunities on Company Websites
While job boards are useful, don’t forget to go directly to company websites, like New Look. They often post openings there first. Plus, you might find job descriptions that give insight into what skills they really value, which can help you ace that interview.
We think you need these skills to ace Publishing Assistant in London
Some tips for your application 🫡
Show Off Your Writing Style:In the publishing-media world, your writing style is your signature. Make sure your CV highlights relevant writing experiences, whether that's published articles, blog posts, or even social media content. Give us a glimpse of your voice and flair for storytelling right from the start!
Include Relevant Projects:Don’t just list your roles; include specific projects you've worked on that demonstrate your skills in editing, research, or content creation. If you've contributed to a magazine or worked on a publication, make that front and centre! It shows you've got hands-on experience in the industry, which we absolutely love.
Tailor Your Cover Letter:Let’s be honest: a generic cover letter is a missed opportunity. Take the time to craft a letter that speaks to why you’re passionate about this role at New Look. Mention what excites you about the publishing-media industry and how your skills align with the job description. We want to see that enthusiasm!
Format Matters!:In the publishing-media sector, presentation is key. Ensure your CV and cover letter are well-organised and visually appealing. Use headings, bullet points, and a clean layout. This isn't just about aesthetics — it shows your attention to detail and professionalism, which we really appreciate at New Look.
How to prepare for a job interview at New Look
✨Know Your Stuff: Be Ready on Industry Trends
Get yourself clued up on the latest trends in the publishing-media world. Think about how digital transformation is impacting the industry, and be ready to chat about relevant examples. This shows you're not just passionate but also informed!
✨Showcase Your Creativity with a Portfolio
Bring along a portfolio that showcases your writing, editing, or design work. Since it’s a full-time role, they’ll want to see how your style fits their brand at New Look. Tailor your presentation to their projects for maximum impact.
✨Brush Up on Editing Techniques
Expect some technical questions about editing styles, proofing techniques, and style guides. They might ask you to solve a practical problem or provide feedback on a piece—know the tools and software commonly used in the industry, and be prepared to discuss them!
✨Express Your Passion for Storytelling
In the publishing-media field, storytelling is key. Be ready to discuss what stories inspire you and why you want to join the team at New Look. Let your enthusiasm shine through; they want to know you're genuinely interested in contributing to their narratives!
