At a Glance
- Tasks: Support the International Partnerships team with administration and critical path management.
- Company: Join a leading retail brand with a focus on teamwork and innovation.
- Benefits: Enjoy 40% staff discount, virtual GP access, and extra leave on your birthday.
- Other info: Flexible working with opportunities for personal development and career growth.
- Why this job: Be part of a dynamic team and help drive sales success in a fast-paced environment.
- Qualifications: Retail or administration experience preferred; GCSE Maths or equivalent required.
The predicted salary is between 25000 - 30000 £ per year.
The Role (2 days a week in the office)
To provide effective administration support for the International Partnerships team and to assist with the trading and Critical Path management on the department.
Taking responsibility for the delivery schedule, IP partner liaison / DC communications and supporting the IP team through accurate reporting alongside / managing close relations with the BMD / Product teams regarding all delivery information.
- WHATS IN IT FOR YOU
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
- Spread the cost of your commute with interest‑free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
- What you’ll be doing
- Commitment Management – day to day management of intake and commitment through productive relationships with BMD / Product teams, DC and IP partners to ensure Orders are delivered on time or slippage and cancellations are captured and escalated.
- Critical Path Management – relationship with BMD, DC, Suppliers and Partners to ensure that all changes to orders are captured and communicated or resolved in a timely manner for the avoidance of cancellation.
- Reporting – able to assist the AM, with accurate data for all reporting requirements both weekly and ad‑hoc.
- Trading – support on fulfilling OTB through stock offers and cancellation management.
- Sales Targets – completing all of the above to ensure weekly, monthly and quarterly sales targets are met.
- Proactively dealing with department queries both internally & externally.
- First point of contact for IP queries.
- Works as part of the team.
- Supports with development of colleagues, delivering relevant training and support when required.
Who you are
- Previous experience working in Retail / Administration
- Franchise/ Wholesale experience is desirable but not essential.
- Minimum level of education or qualifications
- Maths GCSE or equivalent /
- Technical Skills
- Logical
- Accurate
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Administration Assistant (Marketplace) in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including New Look, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Merchandising Administration Assistant (Marketplace) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like New Look that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at New Look will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about New Look and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at New Look
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at New Look, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at New Look!
