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- Tasks: Support cloud platforms and provide 2nd/3rd line support for key systems.
- Company: Join NEW LOOK, a vibrant brand with a focus on technology.
- Benefits: Enjoy a 40% staff discount, private pension scheme, and more perks.
- Other info: Work twice a week from our Lymedale DC in Newcastle under Lyme.
- Why this job: Be part of a tech-savvy team making a difference in retail.
- Qualifications: Experience with Azure, Citrix, and an ITIL Foundation Certificate required.
The predicted salary is between 30000 - 40000 £ per year.
NEW LOOK is hiring an IT Infrastructure Analyst to support their technology estate, managing cloud platforms, and providing 2nd/3rd line support for various systems including Active Directory and Microsoft 365.
The role requires experience in core technologies such as Azure and Citrix, an ITIL Foundation Certificate, and ideally a degree in IT.
Employees can enjoy a 40% staff discount and access to a private pension scheme, among other benefits.
The position is based twice a week from the Lymedale DC in Newcastle under Lyme.
IT Infrastructure Analyst: Cloud, AD & 2nd-Line Support in London employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Analyst: Cloud, AD & 2nd-Line Support in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NEW LOOK on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Show off your skills in the interview! Prepare to discuss specific projects where you've managed cloud platforms or provided 2nd/3rd line support. We want to hear how you tackled challenges with Azure or Citrix.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, inquire about the team dynamics or upcoming projects. It shows you're genuinely interested and helps us figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace IT Infrastructure Analyst: Cloud, AD & 2nd-Line Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with cloud platforms like Azure and Citrix. We want to see how your skills align with the role, so don’t be shy about showcasing your ITIL Foundation Certificate and any relevant qualifications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Infrastructure Analyst role. Mention your passion for technology and how you can contribute to managing NEW LOOK's tech estate.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in 2nd/3rd line support. We love seeing candidates who can think on their feet and resolve issues efficiently, especially with systems like Active Directory and Microsoft 365.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at NEW LOOK!
How to prepare for a job interview at New Look
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure, Citrix, and Active Directory. Be ready to discuss your hands-on experience with these technologies, as well as any challenges you've faced and how you overcame them.
✨Showcase Your ITIL Knowledge
Since an ITIL Foundation Certificate is a requirement, be prepared to talk about ITIL principles and how they apply to IT service management. Think of examples where you've implemented these practices in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Practice articulating your thought process when troubleshooting issues, especially in cloud environments or during 2nd/3rd line support situations.
✨Highlight Your Teamwork Skills
This role involves collaboration, so be ready to share examples of how you've worked effectively within a team. Discuss how you communicate with colleagues and support users, especially in high-pressure situations.