At a Glance
- Tasks: Create and manage engaging content for our website and app, enhancing customer experience.
- Company: Join a feel-good fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy 40% staff discount, virtual GP access, and extra leave on your birthday.
- Other info: Flexible working patterns and a commitment to personal development and inclusivity.
- Why this job: Be part of a dynamic team shaping online fashion experiences and driving customer engagement.
- Qualifications: Strong communication skills and interest in ecommerce; experience with CMS is a plus.
The predicted salary is between 34650 - 42350 £ per year.
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role
Support the day-to-day delivery of content across newlook. com and the app, ensuring a high-quality customer experience and accurate execution of trading and marketing activity.
Develop expertise across CMS, content publishing, promotional management, app engagement tools and testing platforms, becoming a trusted subject matter expert within the team.
WHATS IN IT FOR YOU
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years' service).
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
What you'll be doing
- Build and publish content across web and app, including homepages, landing pages, editorial and campaign content.
- Manage promotional content, site messaging and campaign updates within CMS platforms.
- Build and maintain content within third-party tools such as Storyly to support app engagement and customer communications.
- Support the setup, QA and launch of content A/B tests across web and app channels.
- Perform post-publication checks to ensure content, imagery, links and customer journeys are functioning correctly.
- Support UAT, business sign-off and launch activities for new functionality and site enhancements.
- Ensure content follows brand guidelines, template governance and digital design standards.
- Implement delivery messaging, sale updates and trading changes during key commercial periods.
- Work closely with Ecommerce, Marketing, CRM, Trading and Product teams to support business priorities.
- Support the identification of opportunities to improve content execution, processes and customer experience.
- Effectively prioritise workload with support from the Junior Publishing Manager, balancing BAU, campaign and trading activity.
- Build knowledge of publishing tools and platforms (including Hybris, Amplience and Storyly) and support continuous improvement initiatives.
- Develop an understanding of wider ecommerce, marketing and trading processes, and how content supports commercial performance.
- Stay informed on competitor activity, customer experience trends and digital best practice.
- Attend daily and weekly briefings with the Digital & Ecommerce team.
- Provide on-call support during peak trading periods, including some weekend and evening cover.
Who you are
- Highly organised with strong attention to detail.
- Strong written and verbal communication skills.
- Able to manage multiple priorities and work to tight deadlines in a fast-paced environment.
- Interest in ecommerce, digital content and online customer experiences.
- Eager to learn new systems, tools and processes.
- Proactive team player with a collaborative approach and strong problem-solving skills.
- Strong digital literacy and proficiency in Microsoft Office.
- Ability to work accurately under pressure and manage multiple tasks effectively.
- Experience of, or exposure to, CMS platforms, ecommerce, retail, marketing or digital environments.
- Basic understanding of content publishing, testing and optimisation principles.
- Awareness of competitor digital experiences, industry best practice and emerging digital technologies.
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change.
We celebrate inclusion and diversity in everything we do.
We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns.
If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
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Digital Publishing Assistant in London employer: New Look
NEW LOOK is an excellent employer that fosters a collaborative and innovative work culture, particularly for those in the Senior Technologist role. With a strong emphasis on professional development and continuous improvement, employees are encouraged to grow their skills while contributing to high-quality product standards. Located in a vibrant retail environment, the company offers unique opportunities to influence product quality and drive meaningful change within the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Publishing Assistant in London
✨Dive into Digital Learning Communities
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We think you need these skills to ace Digital Publishing Assistant in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at New Look, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of New Look and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at New Look
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that New Look might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at New Look.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
