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For Companies At a Glance
- Tasks: Design intuitive digital experiences and collaborate with a creative team.
- Company: A feel-good fashion brand with over 55 years of making style accessible.
- Benefits: 40% staff discount, private healthcare, extra holiday on your birthday, and more.
- Why this job: Join a vibrant design community and make a real impact in fashion tech.
- Qualifications: Experience in product design, user research, and collaboration with teams.
- Other info: Flexible working patterns and a commitment to inclusion and diversity.
The predicted salary is between 28800 - 48000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
THE ROLE
Join our engaged design community to help us build intuitive & delightful customer experiences across all our digital products.
WHAT'S IN IT FOR YOU
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Private pension scheme
- Profit related bonus scheme
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Spread the cost of your commute with interest‑free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
We’re proud to partner with the Retail Trust and Fashion & Textile Children’s Trust.
WHAT YOU’LL BE DOING
- You’ll champion the customer by identifying and removing pain points, placing their needs at the heart of everything we do.
- Stay up to date with industry trends and emerging technologies to champion what good looks like for ecommerce UX design.
- Work in collaboration with other designers and researchers, and take advantage of knowledge sharing, while having autonomy in your work.
- Develop interactive prototypes, and accessible UI designs that effectively communicate the intended user experience.
- You’ll contribute to the New Look Design System to maintain consistency and improve usability across our digital products.
- Support our senior researcher in user testing, and run moderated and unmoderated studies yourself, including analysis and playback to stakeholders.
- Build good connections with our stakeholders through excellent communication and collaborative workshops (eg. Design Critiques, Research activities).
- Invest in our Design and Research Community by sharing progress – fostering collaboration and strengthening our UX and design culture.
WHO YOU ARE
- Experience in product discovery, working with other designers, researchers, product managers and developers to discover how best to improve our products.
- Able to understand and discuss technical concepts, use quantitative and qualitative data to prioritise user needs effectively.
- Experience of running moderated and unmoderated user research and knowing what type of research to use when.
- An advocate for design thinking and agile methodologies.
- Good knowledge of using design tools such as Figma, and curious about leaning into generative AI tools such as Chat GPT, V0, Bolt, Loveable.
- An understanding of user‑centred design principles, information architecture, with a good sense of aesthetics when designing interfaces.
- Experience of successfully delivering design and research outputs in challenging environments. You can help simplify complex ideas and maximise business value while meeting customer needs.
- Great communication, collaboration, and presentation skills, with the ability to influence design decisions. Able to drive asynchronous communication through internal comms tools like Slack.
- Experience of using and contributing to Design Systems that span multi-channels, platforms, and third parties across app and web.
- You create a positive team spirit, focus on team engagement and embody the New Look values.
Bonus: Experience designing for content management systems and working closely with marketing and email teams.
Bonus: Knowledge of content design principles.
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
Digital Product Designer in London employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Designer in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through our website. Ask them about their experiences and any tips they might have for landing a role with us.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best design work, especially projects that demonstrate user-centred design principles. Make sure to include case studies that explain your thought process.
✨Tip Number 3
Prepare for the interview by brushing up on design thinking and agile methodologies. Be ready to discuss how you’ve used these in past projects and how they can benefit our team at New Look.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Digital Product Designer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Digital Product Designer role. Highlight your experience in product discovery and user research, as these are key to what we’re looking for.
Showcase Your Design Skills: Include a portfolio that demonstrates your design process and outcomes. We want to see how you’ve tackled challenges and created delightful user experiences, so don’t hold back on sharing your best work!
Be Authentic: Let your personality shine through in your application. We value collaboration and a positive team spirit, so showing us who you are can really make you stand out. Remember, it starts with you!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and keep everything organised. Plus, we can’t wait to hear from you!
How to prepare for a job interview at New Look
✨Know Your Design Tools
Make sure you're well-versed in design tools like Figma and any generative AI tools mentioned in the job description. Be ready to discuss how you've used these tools in past projects and how they can enhance user experience.
✨Showcase Your User-Centric Approach
Prepare examples of how you've identified and removed pain points for users in previous roles. Highlight your experience with user research, both moderated and unmoderated, and be ready to explain your process and findings.
✨Collaborate and Communicate
Since collaboration is key in this role, think of instances where you've worked closely with other designers, researchers, or stakeholders. Be prepared to discuss how you fostered good communication and teamwork to achieve design goals.
✨Stay Current with Trends
Research the latest trends in ecommerce UX design and be ready to share your insights during the interview. This shows that you're not only passionate about design but also committed to continuous learning and improvement.
