At a Glance
- Tasks: Lead a team to transform customer data into actionable insights across digital channels.
- Company: Join a forward-thinking company that values data-driven decision-making.
- Benefits: Enjoy discounts, private healthcare, extra leave, and a supportive work culture.
- Other info: Opportunity for career growth and continuous learning in a fast-paced industry.
- Why this job: Make a real impact by shaping analytics strategies in a dynamic environment.
- Qualifications: Experience in digital analytics, strong communication skills, and a passion for data.
The predicted salary is between 60000 - 75000 £ per year.
We’re continuing to evolve how we use data across the business. Our digital analytics capability has matured significantly in recent years moving beyond traditional reporting to a more scalable, insight-led function built on strong data foundations, modern platforms and self-serve BI.
As a Digital Analytics Manager within Customer, you will lead a high-performing team responsible for understanding customer behaviour across our digital channels and turning insight into action. The role combines strategic leadership, technical credibility and strong stakeholder partnership, and plays a key part in continuing the momentum of our digital analytics capability.
WHATS IN IT FOR YOU:
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Private pension scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
What you’ll be doing:
- Lead on providing deep insight into customer behaviour across our digital channels, translating complex data into clear, impactful recommendations and communicating these through conversations, deep-dive insight packs and self-serve dashboards.
- Own and evolve our digital analytics and reporting capability, working with engineering and product to ensure high-quality data capture, robust governance and best practice across tools such as Adobe Analytics and our BI platforms.
- Drive the development of scalable, automated reporting and insight through modern data platforms and visualisation tools, reducing manual effort and enabling faster, more consistent decision-making.
- Partner closely with Digital, Ecommerce, Product and broader Analytics and Data teams to prioritise and deliver a clear analytics backlog, ensuring we capture the right data, in the right place, at the right time.
- Play a key role in shaping measurement strategies, translating business goals into clear analytical requirements and ensuring insight is embedded into decision-making and followed through into action.
- Continue to develop business maturity in analytics by enabling self-serve insight, building education and adoption across stakeholders and defining a clear roadmap for capability growth.
- Lead, coach and develop a team of analysts, creating a culture of trust, high standards and continuous improvement while supporting both technical and career development.
- Drive your own development and that of your team, staying current with the rapidly evolving analytics landscape and identifying where new tools, techniques or approaches add genuine value.
Who you are:
- Experience leading digital analytics in a complex environment, with hands-on use of Adobe Analytics across analysis and administration, and a good understanding of data quality and governance.
- Experience designing and delivering clear, engaging data visualisation and self-serve reporting using modern BI tools such as Power BI or Tableau, with an appreciation for effective storytelling and usability.
- Good working knowledge of SQL, with any experience using modern data platforms (e.g. Databricks or Snowflake) considered helpful but not essential.
- A clear and confident communicator, able to explain insight and technical concepts to non-technical audiences and support informed decision-making.
- Experience leading and developing analysts, creating an environment of trust, learning and continuous improvement.
- A thoughtful problem-solver who balances creativity with a structured approach, and is comfortable adapting to changing priorities.
- An interest in digital, retail and fashion, with a genuine motivation to use data to create value and improve customer experiences.
- A positive, growth-oriented mindset, open to learning, feedback and new ways of working in a fast-moving environment.
Digital Analytics Manager in London employer: New Look
As a Digital Analytics Manager, you will thrive in a dynamic environment that champions innovation and data-driven decision-making. Our commitment to employee well-being is evident through generous benefits such as a 40% staff discount, private healthcare options, and enhanced parental leave, all within a culture that prioritises personal and professional growth. Join us to lead a talented team, drive impactful insights, and enjoy a rewarding career in a forward-thinking company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Analytics Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the digital analytics space. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in digital analytics. Include case studies, dashboards, and any cool projects you've led. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital analytics. Think about how you can demonstrate your experience with tools like Adobe Analytics and BI platforms. Be ready to share specific examples of how you've turned data into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to stay updated on new opportunities and get noticed by our hiring team.
We think you need these skills to ace Digital Analytics Manager in London
Some tips for your application 🫡
Show Your Passion for Data:When you're writing your application, let your enthusiasm for digital analytics shine through! We want to see how you can turn complex data into actionable insights and how that excites you. Share examples of how you've done this in the past.
Tailor Your Application:Make sure to customise your application to highlight your experience with tools like Adobe Analytics and BI platforms. We love seeing candidates who understand our needs and can demonstrate their relevant skills and experiences directly related to the role.
Be Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, storytelling is important, but clarity is key!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at New Look
✨Know Your Data Tools
Make sure you’re well-versed in Adobe Analytics and any BI tools like Power BI or Tableau. Brush up on your SQL skills too! Being able to discuss your hands-on experience with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in a digital analytics context. Highlight your ability to create a culture of trust and continuous improvement, as this is key for the role.
✨Communicate Clearly
Practice explaining complex data insights in simple terms. You’ll need to convey your findings to non-technical stakeholders, so being able to tell a compelling story with your data is crucial.
✨Stay Current with Trends
Research the latest trends in digital analytics and be ready to discuss how they could apply to the company’s goals. Showing that you’re proactive about your professional development will impress the interviewers.
