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- Tasks: Lead a team to create an unforgettable shopping experience and achieve sales goals.
- Company: Join New Look, a fun fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy a 40% staff discount, flexible working, and a range of health and wellness perks.
- Why this job: Shape the future of fashion while inspiring a passionate team in a vibrant environment.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: We celebrate diversity and offer training for your personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We're the feel-good fashion brand making style accessible and fun for over 55 years, available on our website, mobile app, and in over 300 stores across the UK. By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Holding Tamworth Store Manager, you will lead and inspire a team to deliver excellent results through your commercial awareness, collaboration, resilience, and customer obsession. You will have the opportunity to significantly impact our customers' shopping experience. Take the lead, motivate a team of fashion enthusiasts, and create an unforgettable shopping journey.
In your high street store, you will lead your team to foster a customer-obsessed environment. You will genuinely deliver a shopping experience that helps our customers express their individuality and style through fashion. You will create and lead a team that supports each other, achieves results, and enjoys their work! You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPIs, customer service, team development, and sales — all part of playing to win!
About you:
- You have previous store or deputy management experience
- You have a proven track record of leading and managing a team effectively
- You are a passionate supporter of the New Look brand
- You have a history of exceeding KPIs and objectives
- You possess commercial acumen
- You have excellent communication and interpersonal skills to engage customers and provide exceptional service
- You have strong organizational skills for inventory management, stock control, and replenishment
Why New Look?
The amazing people and fashion are just some reasons to love working at New Look. We prioritize your development, offering training to help you grow and achieve your goals. Our benefits include:
- Generous staff discount — 40% off for you and a loved one; 25% off for up to 12 friends and family
- Access to discounts from top retailers and gyms via our rewards platform
- Runway Retirement planning with our contributory private pension scheme
- Performance-related retail management bonus scheme
- Family-friendly policies including enhanced parental leave
- Medical care reimbursement through our healthcare cash plan
- Cycle2Work scheme for eco-friendly commuting
- Life assurance coverage from day one
- Partnership with the Retail Trust and Fashion & Textile Children's Trust
Note: These benefits are non-contractual and subject to change. Apply now to learn more! We care about you and the planet, believing fashion can be a force for positive change. We celebrate inclusion and diversity, fostering an inclusive culture where our team members embrace our shared purpose, behaviors, and values. We offer flexible working patterns; please discuss your preferred schedule during the application process.
Please ensure your CV is in a simple format, such as Microsoft Word, to facilitate a smooth application process.
Holding Store Manager - Tamworth employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holding Store Manager - Tamworth
✨Tip Number 1
Familiarise yourself with New Look's values and culture. Understanding their commitment to customer obsession and teamwork will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for the Holding Store Manager role.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your ability to lead a team and exceed KPIs. Highlight specific instances where you've motivated your team or improved customer service, as these are key aspects of the role.
✨Tip Number 3
Research the latest fashion trends and how they relate to New Look's offerings. Being knowledgeable about current styles will not only impress during your interview but also show your passion for the brand and its customers.
✨Tip Number 4
Network with current or former employees of New Look if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Holding Store Manager - Tamworth
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs, especially focusing on being customer-obsessed and playing to win.
Tailor Your CV: Ensure your CV reflects your previous store or deputy management experience. Emphasise your track record of leading teams effectively and exceeding KPIs, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the customer experience. Mention specific examples of how you've motivated teams and improved customer service in past roles.
Format Your Application Properly: Make sure your CV is in a simple format, like Microsoft Word, as specified in the job description. This will help ensure a smooth application process and make it easier for the hiring team to review your documents.
How to prepare for a job interview at New Look
✨Understand the Brand Values
Before your interview, make sure you fully understand New Look's values: playing to win, being customer-obsessed, and working as one. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Holding Store Manager.
✨Showcase Your Leadership Skills
As a potential manager, it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and achieved results together. Highlight any specific KPIs you exceeded.
✨Prepare for Customer-Centric Scenarios
Since the role is heavily focused on customer experience, think of scenarios where you went above and beyond for customers. Be ready to share these stories during the interview to illustrate your customer obsession and problem-solving skills.
✨Discuss Your Commercial Acumen
Be prepared to talk about your understanding of retail performance metrics and how you've used this knowledge to drive sales and improve store performance. Discuss any strategies you've implemented that positively impacted KPIs in your previous roles.