At a Glance
- Tasks: Lead and inspire a team to create an amazing shopping experience for customers.
- Company: Feel-good fashion brand with over 55 years of making style accessible.
- Benefits: 40% staff discount, private pension, healthcare options, and life assurance from day one.
- Other info: Flexible working patterns and a commitment to diversity and inclusion.
- Why this job: Join a vibrant team and help customers express their unique style through fashion.
- Qualifications: Previous store management experience and a passion for the New Look brand.
The predicted salary is between 30000 - 40000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Lakeside Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion.
You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
You have previous store/deputy management experience.
- Identify yourself as a New Look brand adorer
- Commercial acumen
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Benefits include:
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Private pension scheme
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children
- All employees are covered by our life assurance policy from day one
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
- Cycle2Work scheme
We celebrate inclusion and diversity in everything we do. We pride ourselves on being a flexible employer, our colleagues work a range of patterns.
Sales Manager - Lakeside in Essex employer: New Look
At New Look, we are not just a fashion retailer; we are a community that values collaboration, resilience, and a customer-obsessed culture. As a Sales Manager at our Lakeside store, you will enjoy a supportive work environment that prioritises employee growth with access to extensive training and development opportunities, alongside a generous benefits package including a 40% staff discount, private medical scheme, and flexible working patterns. Join us in creating an inclusive atmosphere where your leadership can inspire both your team and our customers to express their unique styles.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Lakeside in Essex
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like New Look, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like New Look!
We think you need these skills to ace Sales Manager - Lakeside in Essex
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at New Look, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at New Look and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show New Look that you’re ready to jump in and contribute right away!
How to prepare for a job interview at New Look
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
