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- Tasks: Manage ecom content, coordinate delivery, and optimise strategies for web and app.
- Company: Join a feel-good fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy 40% staff discount, private medical scheme, and extra leave on your birthday.
- Why this job: Be part of a diverse team that values inclusion and personal development.
- Qualifications: Understanding of CMS, A/B testing, and strong communication skills required.
- Other info: Flexible working patterns available; we support your growth and career progression.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Discovery Optimisation Specialist role at New Look .
We\’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
The RoleEnhance site performance and customer experience through data-driven optimisation of navigation, onsite search, product hierarchy, and overall discoverability. Partner with Optimisation leadership to deliver the digital strategy and continuously improve journeys, conversion, and content visibility across all devices.
What\’s in it for you
40% staff discount plus friends & family discounts throughout the year
Access to our reward platform for external discount and offers
Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
All employees are covered by our life assurance policy from day one
Unlock extra leave with our buy‐more holiday scheme
Celebrate YOU! Enjoy an extra paid day off on your birthday each year
Enhanced maternity, paternity and adoption leave, and shared parental leave
Spread the cost of your commute with interest‐free season ticket loans
Do your bit for the environment and save money with our Cycle2Work scheme
We\’re proud to partner with the Retail Trust and Fashion & Textile Children\’s Trust
What you\’ll be doing
Optimise search and browse touchpoints to maximise product visibility, discoverability and conversion
Analyse performance data to identify opportunities and deliver measurable customer and commercial improvements
Produce regular reporting on onsite behaviour and trends, offering insights to guide optimisation and trading priorities
Maintain and refine category structures to ensure consistent product relevance across all devices
Lead product enrichment with a focus on accuracy and speed, protecting conversion and preventing lost sales
Partner with Trade, UX and IT to plan, test and deliver new digital features, campaigns and journeys
Collaborate with Ecommerce and Content teams to align visibility and messaging with user behaviour and intent
Proactively identify and resolve live‐site issues while maintaining high performance standards
Champion insight‐led experimentation to validate hypotheses and drive continuous improvement
Work with Marketing and SEO to align paid, organic and onsite discovery journeys
Conduct competitor and market benchmarking to identify trends and opportunities in navigation, design and functionality
Support and mentor assistants, providing guidance, workload management and development opportunities
Deputise for the Junior Optimisation Manager, supporting strategy, performance delivery and process enhancements
Maintain deep expertise in optimisation tools, systems and product categories to inform decisions and best practices
Create and share documentation to standardise optimisation, tagging and analytics practices across teams
Who you are
Analytical, commercially minded and data-driven, with a customer-first approach
Collaborative communicator skilled at influencing cross‐functional teams
Organised, proactive and adaptable in a fast‐paced trading environment
Embraces a test‐and‐learn mindset, using insights to drive measurable outcomes
Acts as a positive role‐model, fostering engagement and accountability within the team
Minimum Qualifications & Experience
2–3 years\’ experience in eCommerce optimisation or trading
Strong understanding of site merchandising, navigation and search optimisation
Skilled in digital analytics tools (e.g. Adobe Analytics, Google Analytics, Monetate, etc.)
Experience working with cross‐functional digital and trading teams
Why New Look?We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We\’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
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Discovery Optimisation Specialist employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Discovery Optimisation Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce content management. Understanding what works well in the industry can help you speak confidently about your ideas during interviews.
✨Tip Number 2
Network with professionals in the fashion and e-commerce sectors. Engaging with others in the field can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised content in previous roles. Being able to share measurable results will demonstrate your capability and understanding of the position.
✨Tip Number 4
Stay updated on the tools mentioned in the job description, like Content Square and BazaarVoice. Familiarity with these platforms can set you apart as a candidate who is ready to hit the ground running.
We think you need these skills to ace Discovery Optimisation Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Discovery Optimisation Specialist role. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Strong CV: Ensure your CV is in a simple format, such as Microsoft Word, as specified in the job posting. Highlight your experience with content management systems, A/B testing, and any relevant commercial acumen that demonstrates your fit for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for fashion and how it aligns with the company's values. Mention specific examples of how you've successfully managed content strategies or collaborated with stakeholders in previous roles.
Showcase Your Skills: Use your application to showcase your strong communication skills and problem-solving abilities. Provide examples of how you've driven optimisation in past roles, particularly in fast-paced environments, to demonstrate your proactive approach.
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, make sure you understand New Look's values and mission. Familiarise yourself with their history, current trends, and how they position themselves in the fashion industry. This will help you demonstrate your passion for the brand and align your answers with their ethos.
✨Showcase Your Content Management Skills
Be prepared to discuss your experience with Content Management Systems and how you've executed content strategies in the past. Highlight specific examples where your contributions led to improved performance or engagement, as this role heavily relies on effective content delivery.
✨Demonstrate Analytical Thinking
Since the role involves analysing test results and performance KPIs, be ready to talk about your analytical skills. Share instances where you've used data to inform decisions or optimise content, showcasing your ability to drive results through informed strategies.
✨Prepare for Stakeholder Engagement Scenarios
As a Discovery Optimisation Specialist, you'll need to communicate effectively with various stakeholders. Think of examples where you've successfully managed expectations or collaborated with teams. This will illustrate your strong communication skills and ability to build trust within a team.
