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For Companies At a Glance
- Tasks: Lead a team to optimise customer journeys and drive performance through data-driven strategies.
- Company: Join New Look, a brand committed to positive change and inclusivity.
- Benefits: Enjoy 40% staff discount, healthcare options, and extra leave on your birthday.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: 3+ years in optimisation with strong analytical and communication skills.
- Other info: Flexible working patterns and a focus on personal development.
The predicted salary is between 36000 - 60000 £ per year.
THE ROLE
The Discovery Optimisation Manager leads the Discovery Optimisation team with a data and customer-led approach, driving performance through BAU experimentation and continuous improvement across key discovery areas, including search, navigation, product ranking, and content placement. Supports the Ecommerce General Manager in delivering the wider digital strategy by shaping customer journeys and commercial outcomes, while embedding a test-and-learn culture and developing team capability.
WHAT’S IN IT FOR YOU
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Profit related bonus scheme
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We\\\’re proud to partner with the Retail Trust and Fashion & Textile Children\\\’s Trust
WHAT YOU’LL BE DOING
- Develop selling strategies that optimise site journeys and support trade, ensuring alignment with company and departmental objectives
- Maintain deep knowledge of the websites, platforms, and customer behaviours to provide expert guidance and support across the business
- Oversee the execution of selling strategies and roadmaps with clear hypotheses, measurable goals, and documented learnings
- Lead the creation, implementation, and analysis of BAU experimentation across key owned areas (navigation, taxonomy, onsite search, content placement, etc.) to drive customer experience and commercial impact
- Support planning, briefing, testing, and rollout of new digital features, campaigns, and product launches, ensuring seamless delivery
- Analyse campaign, test, and trading performance; deliver retrospectives with actionable insights and recommendations
- Own and continuously optimise journeys to maximise discoverability, engagement, and conversion across all devices and channels
- Leverage data and experimentation to ensure product visibility and relevance in category pages and search results
- Manage and test rules around product ranking and content placement to balance commercial priorities and user needs
- Collaborate with the SEO agency to ensure that navigation and product listing pages (PLPs) are search-optimised and aligned with best practices
- Ensure website standards are upheld, and any issues are identified and resolved promptly
- Work closely with the Trade team to identify and implement strategic and tactical opportunities
- Partner with Product Managers and UX to support broader digital initiatives that enhance the end-to-end customer experience
- Manage relationships with third-party vendors, driving system efficiency and performance
- Continuously improve team operations through process enhancements, platform improvements, and skills development
- Lead the Discovery team to deliver a high-performing, collaborative culture with clear goals and accountability
WHO YOU ARE
- Minimum 3 years’ experience in optimisation
- Proven track record of working in a fast-paced trading environment
- Strong analytical mindset with the ability to turn data into actionable insights and identify business opportunities
- Practical experience in trading, category management, and performance optimisation
- Experienced in experimentation platforms and a champion of test-and-learn culture
- Excellent communicator with strong stakeholder influence and cross-functional collaboration skills
- Proven ability to plan, prioritise, and deliver in fast-paced, high-pressure environments
- Track record of achieving KPIs and driving measurable business outcomes
- Skilled at coaching and developing high-performing teams
- Positive, professional, and a strong ambassador for the brand
- Adaptable, resilient, and solution oriented
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\\\’re keen to discuss this with you in line with the output needed for the role.
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Marketing
- Industries: Retail Apparel and Fashion and Retail
IsExpired: false
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Discovery Optimisation Manager (Maternity Cover) employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Discovery Optimisation Manager (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Discovery Optimisation Manager role. Keep it concise and focus on what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Discovery Optimisation Manager (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Discovery Optimisation Manager role. Highlight your analytical mindset and any experience in optimisation or trading environments to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Share specific examples of your past successes in driving performance through data-led strategies.
Showcase Your Data Skills: Since this role is all about data and customer insights, be sure to mention any tools or platforms you’ve used for experimentation and analysis. We love candidates who can turn data into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at New Look
✨Know Your Data
As a Discovery Optimisation Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics and data analysis techniques relevant to ecommerce. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Experimentation Experience
This role emphasises a test-and-learn culture. Prepare examples of past experiments you've led or participated in, focusing on the hypotheses, outcomes, and what you learned. Highlight how these experiences can translate into success for their team.
✨Understand Customer Journeys
Familiarise yourself with customer journey mapping and optimisation strategies. Be prepared to discuss how you would enhance user experience across various platforms, and share insights on how you've improved customer engagement in the past.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your ideas clearly and confidently. Think about how you can influence stakeholders and collaborate with cross-functional teams, as this will be crucial in driving the digital strategy forward.
