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- Tasks: Lead and inspire a team to deliver exceptional customer service and achieve sales goals.
- Company: Join New Look, a fun fashion brand with over 55 years of experience in making style accessible.
- Benefits: Enjoy 40% staff discount, access to discounts from top retailers, and a contributory pension scheme.
- Why this job: Be part of a vibrant team that values development, inclusivity, and a positive work culture.
- Qualifications: Previous large store management experience and a passion for fashion are essential.
- Other info: Flexible working patterns available; we celebrate diversity and care about the environment.
The predicted salary is between 24000 - 36000 £ per year.
We are the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we're on the hunt for a Deputy Manager to join our growing Ballymena team.
The Store: We are looking for a skilled and talented Deputy Manager to lead a team in our Ballymena Store. As our Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing exceptional customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.
The Role: In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results... whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPIs, customer service, team development and overall sales - so that we are playing to win!
About you:
- You have previous large store management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPIs and key objectives
- Commercial acumen
- Good understanding of P&L and compliance reporting
- Excellent communication and interpersonal skills
Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- Generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Contributory private pension scheme.
- Performance-related retail management bonus scheme.
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Cycle2Work scheme.
- Life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Deputy Store Manager - Ballymena employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - Ballymena
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their commitment to being customer-obsessed and playing to win will help you align your approach during the interview process.
✨Tip Number 2
Prepare examples from your previous management experience that showcase your ability to lead a team effectively. Highlight instances where you've exceeded KPIs or improved customer service, as these are key aspects of the Deputy Manager role.
✨Tip Number 3
Research the latest fashion trends and how they relate to New Look's offerings. Being knowledgeable about current styles will demonstrate your passion for the brand and your ability to curate a stylish store environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach and showing your genuine interest in the position.
We think you need these skills to ace Deputy Store Manager - Ballymena
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous large store management experience and your track record of effectively leading and managing a team. Use specific examples that demonstrate your commercial acumen and ability to exceed KPIs.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the New Look brand. Mention how you embody their values, such as being customer-obsessed and playing to win. Share your vision for creating a unique shopping experience in the Ballymena store.
Showcase Your Communication Skills: In both your CV and cover letter, emphasise your excellent communication and interpersonal skills. Provide examples of how you've successfully led teams and created a positive atmosphere in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Deputy Store Manager role.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Deputy Store Manager at New Look, it's essential to demonstrate your love for fashion. Be prepared to discuss your favourite trends and how you can inspire customers to express their individuality through style.
✨Highlight Your Leadership Skills
Since you'll be leading a team, share specific examples of how you've successfully managed and motivated teams in the past. Discuss your approach to fostering collaboration and creating a positive work environment.
✨Understand the Brand Values
Familiarise yourself with New Look's values: playing to win, being customer obsessed, and working as one. Be ready to explain how these values resonate with you and how you would embody them in your role.
✨Prepare for KPI Discussions
Given the focus on performance metrics, come prepared to discuss your experience with KPIs. Share how you've previously exceeded targets and how you plan to drive sales and customer satisfaction in the Ballymena store.