Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy 40% staff discount, exclusive perks, and a supportive work environment.
- Why this job: Be part of a vibrant team that celebrates individuality and customer obsession.
- Qualifications: Experience in large store management and a passion for fashion.
- Other info: Flexible working patterns and opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we\’re New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It\’s a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Swansea St Mary\’s team.
The Store:
As our Swansea St Mary\’s Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.
The Role:
In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous large store management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Good understand of P and L and compliance reporting
- Excellent communication and interpersonal skills.
Why New Look?
Being part of the New Look Team means you get access to a great range of benefits & perks …
👗 You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
💰 Plan for you retirement while you work with our contributory private pension scheme.
💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
🚲 Do your bit for the environment and save money with our Cycle2Work scheme.
👩 👩 👧 👦All employees are covered by our life assurance policy from day one.
❤ We\’re proud to partner with the Retail Trust and Fashion & Textile Children\’s Trust
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
#J-18808-Ljbffr
Deputy Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and mission. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate, but someone who truly gets what New Look is all about.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your experience aligns with the role of Deputy Manager. Use examples from your past to demonstrate your leadership skills and customer obsession – this will help you stand out!
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the role by preparing thoughtful questions about the team dynamics or store performance. This not only shows you’re engaged but also helps you figure out if New Look is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from New Look, making your job search a breeze!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention how New Look has inspired you and why you want to be part of our team. We want to see that you're not just looking for a job, but that you genuinely adore the brand.
Highlight Your Leadership Skills: As a Deputy Manager, you'll be leading a team, so make sure to showcase your previous management experience. Share specific examples of how you've motivated and developed your team in the past. We’re all about collaboration, so let us know how you’ve worked with others to achieve great results!
Be Customer Obsessed: In your application, emphasise your commitment to delivering exceptional customer service. Share stories that demonstrate how you've gone above and beyond for customers. Remember, we’re all about creating That New Look Feeling, so show us how you can contribute to that vibe!
Keep It Simple and Professional: Make sure your CV is in a simple format like Microsoft Word, as this helps us process your application smoothly. Keep your language clear and concise, and ensure there are no typos. A polished application reflects your attention to detail, which is key in retail management!
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current trends. Familiarise yourself with their latest collections and understand what makes them a feel-good fashion brand. This will show your genuine passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven results. Highlight your ability to create a customer-obsessed atmosphere while having fun!
✨Demonstrate Commercial Acumen
Brush up on your understanding of P&L and compliance reporting. Be ready to discuss how you've previously identified opportunities that impacted KPIs and sales. Showing that you can think commercially will set you apart as a candidate who can contribute to the store's success.
✨Emphasise Communication Skills
Excellent communication is key in retail management. Prepare to discuss how you've effectively communicated with your team and customers in the past. Think about specific instances where your interpersonal skills made a difference in customer service or team dynamics.
