At a Glance
- Tasks: Lead a passionate team to create an unforgettable shopping experience for customers.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy 40% staff discount, flexible hours, and a range of perks including a pension scheme.
- Other info: We celebrate diversity and offer training for your personal and professional growth.
- Why this job: Shape the future of fashion while inspiring your team and making a real impact.
- Qualifications: Previous management experience and a passion for fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
Its a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Whitehaven team.
The Store:
As our Whitehaven Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don’t miss this chance to shape the future of fashion.
The Role:
In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!
You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
In your role as a store manager, you will be at the forefront of creating a customer-obsessed atmosphere that prioritises excellent service and unique shopping experiences. Your genuine approach will help customers express their individuality, personality, and style through fashion, making each visit to the store memorable.
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits perks …
Being part of the New Look Team means you get access to a great range of benefits perks …
👗 You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
💰 Plan for your retirement while you work with our contributory private pension scheme.
💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
👩🏻⚕️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
🚲 Do your bit for the environment and save money with our Cycle2Work scheme.
👩 👩 👧 👦 All employees are covered by our life assurance policy from day one.
❤ We’re proud to partner with the Retail Trust and Fashion Textile Children’s Trust.
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
Store Manager in Cumberland employer: New Look
At New Look, we pride ourselves on being a vibrant and inclusive employer that values the growth and development of our team members. As a Store Manager in Whitehaven, you'll enjoy a supportive work culture that encourages collaboration and creativity, alongside fantastic benefits such as a generous staff discount, access to exclusive discounts, and a commitment to your professional progression. Join us in shaping memorable shopping experiences while being part of a brand that celebrates individuality and positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Cumberland
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and mission. When you walk into that interview, show them you're not just a candidate, but a true fan of their style and ethos.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired a team or delivered exceptional customer service. Be ready to share these stories during your interview to demonstrate your fit for the Store Manager role.
✨Tip Number 3
Network like a pro! Connect with current or former New Look employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the New Look family. Let’s get you that Store Manager position!
We think you need these skills to ace Store Manager in Cumberland
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention how New Look's values resonate with you and why you want to be part of our team. We want to see that you're not just looking for a job, but that you're excited about making style accessible and fun.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your previous management experience and any achievements related to KPIs or team leadership. We want to see how you've played to win in your past roles, so don’t hold back!
Keep It Simple:Remember to keep your CV in a simple format like Microsoft Word. This helps us process your application smoothly. A clean and straightforward layout makes it easier for us to see your skills and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits there!
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current trends. Understand what 'That New Look Feeling' means and how it translates into customer experience. This knowledge will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and achieving results. Highlight any specific KPIs you've exceeded and how you motivated your team to reach those goals.
✨Emphasise Customer Obsession
New Look is all about being customer-obsessed. Be ready to discuss how you've created memorable shopping experiences in previous roles. Share stories that demonstrate your ability to understand customer needs and how you’ve gone above and beyond to meet them.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions that reflect your interest in the role and the company. Ask about team dynamics, how success is measured, or opportunities for development within New Look. This shows you're serious about contributing to the team and growing with the brand.
