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- Tasks: Lead a dynamic team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy 40% staff discount, flexible working, and access to exclusive perks and training.
- Why this job: Be part of a vibrant team that celebrates individuality and delivers exceptional customer service.
- Qualifications: Experience in large store management and a passion for fashion are essential.
- Other info: We value diversity and offer great career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Ballymena Deputy Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing exceptional customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.
In your shopping centre store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPIs, customer service, team development and overall sales.
About you:
- You have previous large store management experience.
- You have a track record of effectively leading and managing a team.
- You identify yourself as a New Look brand adorer.
- You have a history of delivering and exceeding KPIs and key objectives.
- Commercial acumen.
- Good understanding of P&L and compliance reporting.
- Excellent communication and interpersonal skills.
Why New Look?
The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- Generous staff discount: 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Contributory private pension scheme.
- Performance-related retail management bonus scheme.
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Cycle2Work scheme.
- Life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.
Deputy Manager - Ballymena employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Ballymena
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and mission. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate, but someone who truly gets what New Look is all about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or even pop into the store for a chat. Building relationships can give you insider info and might just help you stand out when it comes to the hiring decision.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve demonstrated leadership, teamwork, and customer obsession. We want to hear how you’ve played to win in previous roles – so have those stories ready!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that shows you’re genuinely interested in the role and can leave a lasting impression.
We think you need these skills to ace Deputy Manager - Ballymena
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention how New Look has inspired you and why you want to be part of our team. We want to see that you're not just looking for a job, but that you're genuinely excited about what we do.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your previous management experience and any achievements related to KPIs. We want to see how you've played to win in your past roles, so don’t hold back on those successes!
Keep It Simple: Remember to keep your CV in a simple format like Microsoft Word. This helps us process your application smoothly. A clean and clear layout makes it easier for us to see your skills and experience at a glance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at New Look
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current trends. Familiarise yourself with their latest collections and understand what makes them a feel-good fashion brand. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and achieving results. Highlight any specific KPIs you've exceeded and how you fostered a customer-obsessed atmosphere.
✨Demonstrate Commercial Acumen
Brush up on your understanding of P&L and compliance reporting. Be ready to discuss how you've used commercial insights to drive sales and improve store performance. This will show that you can contribute to New Look's goal of playing to win.
✨Emphasise Customer Experience
New Look is all about creating a unique shopping experience. Think of ways you've enhanced customer service in previous roles and be prepared to share these stories. Show that you understand the importance of helping customers express their individuality through fashion.
