At a Glance
- Tasks: Manage onboarding, offboarding, and internal moves for staff in a dynamic fashion brand.
- Company: Join a feel-good fashion brand with over 55 years of experience.
- Benefits: Enjoy 40% staff discount, healthcare options, and extra leave on your birthday.
- Other info: Great career growth opportunities in a vibrant work environment.
- Why this job: Be part of a team that values fun, collaboration, and making style accessible.
- Qualifications: Strong organisational skills and a passion for supporting others.
The predicted salary is between 30000 - 42000 £ per year.
We are the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
THE ROLE
This is a 'fully hands-on' role to be responsible & own the full end to end process for New Starters, Leavers and Internal movers across the New Look estate (OnPayroll) and including OffPayroll contractors.
- New Starters: You will be responsible for ensuring all new starters are set up with accounts, applications and hardware needed to perform their role from the first day with the business. Ensuring access granted is in line with their role and compliant with security and audit policies. Also covering assigning laptops where and kit to support hybrid working where applicable. Maintaining relationships with managers across the business to ensure they are fully supported with their new recruits. Sharing and maintaining business communication to the line managers and new starters throughout the set up process.
- Leavers: You will be responsible for the co-ordination of all leavers, ensuring IT systems are kept secure by locking them down and the termination of applications. Communicating with the leavers and line managers in advance to ensure everything is ready. You will also be responsible for the co-ordination of hardware/IT assets ensuring they are retrieved & fully tracked for use for future new starters. The ability to adhere to business SLA's provided.
- Movers: You will be responsible for ensuring all internal movers have only the access relevant to their new role. Including the removal of old access and updating for the new role. To remain compliant with security and audit policies. Acting as a key point of contact for potential systems access issues, liaising directly with new starters, line managers & key IT teams to assist with the on-boarding process.
- Continuous improvement: Create & maintain relationships with all IT Service Teams to review new & retiring applications, ensuring all system access is kept fully secure. Standard hours are 37.5 per week. Maintaining relationships with 3rd party suppliers to ensure tasks are fully completed and SLA's are adhered to. Reporting any escalations to the IT Service Operations Manager.
WHAT'S IN IT FOR YOU
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Profit related bonus scheme
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We are proud to partner with the Retail Trust and Fashion & Textile Children’s Trust
WHAT YOU'LL BE DOING:
- Access Requests: Processing requests for access and the addition of new groups or users in a timely manner
- Performing impact assessments for new roles not agreed on the system access matrix
- Keeping business role matrix's current and relevant.
- Assisting in the investigation and resolution of problems relating to system access
- Ensuring Leavers user accounts & associated assets are tracked, locked down appropriately & all IT hardware is retrieved & accounted for.
Weymouth Office employer: New Look Group
At New Look, we pride ourselves on being a vibrant and inclusive employer that champions personal growth and development. Our Weymouth office offers a dynamic work culture where you can thrive in a hands-on role, supported by a comprehensive benefits package including generous staff discounts, private healthcare options, and enhanced parental leave. Join us to be part of a team that values collaboration and innovation, ensuring that every employee feels valued and empowered from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Weymouth Office
✨Tip Number 1
Network like a pro! Reach out to current employees at New Look on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching New Look's values and culture. Think about how your experiences align with their 'customer obsessed' approach and be ready to share examples that showcase your fit.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your skills and how they relate to the role, especially around onboarding and IT processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the New Look team!
We think you need these skills to ace Weymouth Office
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the brand. Remember, we’re all about making style accessible and fun!
Tailor Your Application:Make sure to customise your application to fit the job description. Highlight your relevant experience and skills that align with what we’re looking for in this role. It shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points where necessary and avoid jargon. This makes it easier for us to see why you’d be a great fit for the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at New Look Group
✨Know the Company Inside Out
Before your interview, take some time to really understand the company’s values and mission. Since this role is all about supporting new starters and ensuring a smooth onboarding process, being able to articulate how you align with their customer-obsessed approach will definitely impress.
✨Prepare for Role-Specific Questions
Expect questions that dive into your experience with onboarding processes, IT systems, and compliance. Brush up on your knowledge of security policies and how you’ve handled similar responsibilities in the past. Be ready to share specific examples that showcase your skills!
✨Show Your People Skills
This role involves maintaining relationships with managers and new starters, so be prepared to discuss how you build rapport and communicate effectively. Think of examples where you’ve successfully navigated challenges with team dynamics or resolved conflicts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, how success is measured in this role, or what challenges the company is currently facing. This shows your genuine interest and helps you gauge if it’s the right fit for you.
