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- Tasks: Lead a team to create an amazing shopping experience for customers.
- Company: Join New Look, a fun fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy 40% off for you and loved ones, plus discounts at top retailers and gyms.
- Why this job: Make a real impact while working in a supportive, inclusive environment that values your growth.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: Flexible working patterns available; we celebrate diversity and care about the planet.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Nottingham Thurland Street Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
- Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
Please note – these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Store Manager - Nottingham Thurland Street employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Nottingham Thurland Street
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer obsession and teamwork will help you align your approach during the interview, showcasing how you embody these principles.
✨Tip Number 2
Prepare specific examples from your previous management experience that demonstrate your ability to lead a team effectively. Highlight instances where you've exceeded KPIs or improved customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 3
Research the Nottingham Thurland Street location and its customer demographics. Being knowledgeable about the local market can help you discuss tailored strategies for enhancing the shopping experience during your interview.
✨Tip Number 4
Show your passion for fashion and the New Look brand. Engage with their latest collections and trends, and be ready to discuss how you would inspire your team to create a customer-focused atmosphere that reflects the brand's identity.
We think you need these skills to ace Store Manager - Nottingham Thurland Street
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight your passion for fashion and how you embody their customer-obsessed approach in your application.
Tailor Your CV: Ensure your CV reflects your previous store or deputy management experience. Emphasise your track record of leading teams, exceeding KPIs, and your commercial acumen relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership style and how you inspire teams. Mention specific examples of how you've created a positive shopping experience for customers in the past.
Showcase Your Skills: In your application, highlight your exceptional communication and organisational skills. Provide examples of how you've effectively managed inventory and stock control in previous roles.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the brand and fashion in general. Share personal experiences that highlight your love for New Look and how it aligns with your style. This will show your potential employer that you genuinely connect with the brand's values.
✨Highlight Leadership Experience
Be prepared to discuss your previous management roles and how you've successfully led teams. Use specific examples to illustrate your ability to inspire and motivate others, as well as how you've achieved or exceeded KPIs in past positions.
✨Emphasise Customer Obsession
Since the role requires creating a customer-obsessed atmosphere, come equipped with examples of how you've enhanced customer experiences in previous roles. Discuss strategies you've implemented to engage customers and ensure their satisfaction.
✨Demonstrate Commercial Acumen
Prepare to talk about your understanding of retail performance metrics and how you've used data to drive sales. Discuss any experience you have with inventory management and stock control, as these are key aspects of the Store Manager role.
