At a Glance
- Tasks: Lead a team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a fun fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy 40% staff discount, flexible working, and a range of perks including healthcare and bonuses.
- Why this job: Be part of a vibrant team that values individuality and customer obsession while having fun.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: We celebrate diversity and offer flexible schedules to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK.
Our Values and Purpose
By living our values — we play to win, customer obsessed, we are one, and it starts with me — we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a small Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers… we\’re New Look.
Our purpose is to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed, and we work as one.
Role Overview
It\’s a busy and exciting time for the brand, and we’re looking for a Store Manager to join our growing Coleraine team.
The Store
As our Coleraine Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed.
The Role
In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will deliver a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will support and develop your team to deliver results while having fun!
You will be fully accountable for your store\’s performance, working alongside your Territory Leader to identify opportunities impacting KPIs, customer service, team development, and sales.
About You
- You have previous store or deputy management experience.
- You have a proven track record of leading and managing a team effectively.
- You are a passionate supporter of the New Look brand.
- You have a history of exceeding KPIs and key objectives.
- You possess commercial acumen.
- You have excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- You have strong organizational skills for inventory management, stock control, and replenishment.
Why Join Us?
The amazing people, the fashion — there are many reasons to love working at New Look. We prioritize your development, offering training to support your growth and help you achieve your goals. Plus, our benefits & perks include:
- 40% staff discount for you and a loved one, and 25% for up to 12 friends and family.
- Access to discounts from top retailers and gyms via our rewards platform Runway.
- Contributory private pension scheme.
- Performance-related retail management bonus scheme.
- Family-friendly policies, including enhanced maternity, paternity, and adoption leave, and shared parental leave.
- Healthcare cash plan to claim back medical expenses.
- Cycle2Work scheme for environmentally friendly commuting.
- Life assurance coverage from day one.
Note: Benefits are non-contractual and subject to change.
We are committed to inclusion and diversity, celebrating our shared purpose, behaviors, and values. We also offer flexible working patterns and encourage you to discuss your preferred schedule during the application process.
Please ensure your CV is in a simple format, such as Microsoft Word, to facilitate a smooth application process.
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Store Manager - Coleraine employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Coleraine
✨Tip Number 1
Familiarise yourself with New Look's values and purpose. Understanding their commitment to being customer-obsessed and collaborative will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you exceeded KPIs or improved team performance.
✨Tip Number 3
Research the Coleraine store and its community. Being knowledgeable about local trends and customer preferences can demonstrate your commitment to creating a customer-obsessed atmosphere.
✨Tip Number 4
Prepare to discuss your commercial acumen. Be ready to talk about how you've used data to drive sales and improve inventory management in previous roles, as this is crucial for the Store Manager position.
We think you need these skills to ace Store Manager - Coleraine
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and purpose. Highlight how your personal values align with theirs, especially their focus on being customer-obsessed and collaborative.
Tailor Your CV: Ensure your CV reflects your previous store or deputy management experience. Emphasise your track record of leading teams effectively and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the New Look brand. Discuss specific examples of how you've created a customer-focused atmosphere in past roles and how you plan to inspire your team.
Format Your Application Properly: Make sure your CV is in a simple format, like Microsoft Word, as specified in the job description. This will help ensure a smooth application process and demonstrate your attention to detail.
How to prepare for a job interview at New Look Group
✨Understand the Brand Values
Before your interview, make sure you fully understand New Look's values: play to win, customer obsessed, we are one, and it starts with me. Be prepared to discuss how these values resonate with you and how you can embody them as a Store Manager.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and inspire your team. Prepare examples from your previous experience where you've successfully managed a team, exceeded KPIs, or created a positive work environment. Highlight your ability to motivate others and drive results.
✨Demonstrate Customer Obsession
New Look prides itself on being customer obsessed. Think of specific instances where you've gone above and beyond for customers in your past roles. Be ready to share how you would create a customer-focused atmosphere in the Coleraine store.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the store's current challenges, team dynamics, and expectations for the Store Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.