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- Tasks: Lead a team to create an amazing shopping experience for customers.
- Company: Join New Look, a fun fashion brand with over 55 years of style history.
- Benefits: Enjoy 40% staff discount, flexible hours, and access to exclusive perks.
- Why this job: Shape the future of fashion while inspiring a passionate team in a vibrant environment.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: We celebrate diversity and offer training for your personal growth.
The predicted salary is between 24000 - 36000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Burnley Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You will have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales.
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- Generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Contributory private pension scheme.
- Performance-related retail management bonus scheme.
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Healthcare cash plan, paid for by us.
- Cycle2Work scheme.
- Life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We pride ourselves on being a flexible employer, our colleagues work a range of patterns.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
Store Manager - Burnley employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Burnley
✨Tip Number 1
Familiarise yourself with New Look's values and culture. Understanding their commitment to being customer-obsessed and playing to win will help you align your approach during the interview process, showcasing how you embody these principles.
✨Tip Number 2
Prepare examples from your previous management experience that demonstrate your ability to lead a team effectively. Highlight instances where you've exceeded KPIs or improved customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your passion for fashion and the New Look brand. Being able to articulate why you love the brand and how you can contribute to its mission will set you apart from other candidates who may not have the same enthusiasm.
✨Tip Number 4
Demonstrate your commercial acumen by discussing how you would identify opportunities to improve store performance. Be ready to share ideas on inventory management and customer engagement strategies that could enhance the shopping experience.
We think you need these skills to ace Store Manager - Burnley
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs in your application to show that you are a good cultural fit.
Tailor Your CV: Make sure your CV reflects your previous store or deputy management experience. Emphasise your track record of leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've created a positive shopping experience in the past and how you can bring that to New Look.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a managerial position.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your love for the New Look brand. Share your personal experiences with their products and how you connect with their values. This will show your genuine enthusiasm and alignment with the company's mission.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired your team, improved performance, or created a positive work environment. This will showcase your ability to manage and motivate others effectively.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with the KPIs relevant to retail management. Be ready to discuss how you've met or exceeded these metrics in previous roles. This demonstrates your commercial acumen and commitment to driving results.
✨Prepare for Customer-Centric Scenarios
Think of examples where you've gone above and beyond for customers. Be prepared to discuss how you would create a customer-obsessed atmosphere in the store. This aligns with New Look's values and shows your dedication to exceptional service.
