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- Tasks: Lead a team to create an amazing shopping experience for customers.
- Company: Join New Look, a fun fashion brand with over 55 years of style history.
- Benefits: Enjoy 40% off for you and loved ones, plus access to exclusive discounts and perks.
- Why this job: Shape the future of fashion while inspiring a passionate team in a vibrant environment.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: Flexible working patterns available; we celebrate diversity and support your development.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK.
By living our values — we play to win, customer obsessed, we are one, and it starts with me — we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers… we\’re New Look.
Our purpose is always to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed, and we work as one.
It\’s a busy and exciting time for the brand, and we’re on the hunt for a Store Manager to join our growing Andover team.
The Store:
As our Andover Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed.
You will have the opportunity to make a significant impact on our customers\’ shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don\’t miss this chance to shape the future of fashion.
The Role:
In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!
You will be fully accountable for your store\’s performance, working alongside your Territory Leader to identify opportunities impacting KPI’s, customer service, team development, and overall sales — so that we are playing to win!
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently
Why New Look?
Being part of the New Look Team means you get access to a great range of benefits & perks…
You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
Plan for your retirement with our contributory private pension scheme.
We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
Our family-friendly policies include enhanced maternity, paternity, and adoption leave, and shared parental leave.
️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
Do your bit for the environment and save money with our Cycle2Work scheme.
All employees are covered by our life assurance policy from day one.
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviors, and values.
We prioritize development, offering training to support your progression so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in a simple format, e.g., Microsoft Word, when applying using your CV to ensure a smooth application process.
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Store Manager - Andover employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Andover
✨Tip Number 1
Familiarise yourself with New Look's values and culture. When you understand what they stand for, you can demonstrate how your personal values align with theirs during the interview process.
✨Tip Number 2
Prepare examples from your previous management experience that showcase your ability to lead a team effectively. Highlight instances where you exceeded KPIs or improved customer satisfaction.
✨Tip Number 3
Research current fashion trends and New Look's latest collections. Being knowledgeable about their products will help you engage in meaningful conversations during interviews and show your passion for the brand.
✨Tip Number 4
Network with current or former employees of New Look if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Store Manager - Andover
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs in your application to show that you are a good cultural fit.
Tailor Your CV: Make sure your CV reflects your previous store or deputy management experience. Emphasise your track record of leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Use specific examples from your past experiences to demonstrate how you can create a customer-obsessed atmosphere in the store.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a managerial position.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand. Share your personal experiences with their products and how you connect with their values. This will show that you're not just looking for a job, but that you genuinely care about the brand and its mission.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired your team to achieve targets or improve customer service. This will help illustrate your ability to create a positive and productive work environment.
✨Understand the Customer Experience
Familiarise yourself with what makes a great shopping experience at New Look. Be ready to discuss how you would enhance customer satisfaction and loyalty in your store. Showing that you are customer-obsessed will align with the company's core values.
✨Be Ready to Discuss KPIs
Since you'll be accountable for your store's performance, come prepared to talk about key performance indicators (KPIs) you've managed in previous roles. Explain how you tracked these metrics and what strategies you implemented to exceed them, demonstrating your commercial acumen.
